Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve around 40 million customers worldwide through a network that covers 63 countries and territories.We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions

We are currently seeking an experienced professional to join our team in the role ofSoftware Engineer

Troubleshoot and diagnose technical issues to restore failed IT ServiceResolve Incidents within the specified Service LevelWork with the Incident Management team to escalate problems and lead technical operational recovery.Verify resolution with end-users and resolve assigned Incidents.Monitor capacity, performance and availability using monitoring toolsIdentify ProblemsInteract with third party vendors.Create, submit knowledge articles, and provide training to L1.Identify, monitor, drive and track continual service improvements.Willing to work shifts.