Opportunities abound in Amazon's Workforce Optimization Organization! We build cool technology to ensure that the right people are in the right places at the right times to power the largest fulfillment operation in the world.

Are you looking for a challenge? We are looking for a talented leader with strong technical and management background. As a Software Development Manager, you will lead your team to engineer, scale, and optimize large scale distributed systems. You will collaborate with technical teams and business owners within the fulfillment world, using your engineering background to optimize Amazon's world-class operations workforce.

A commitment to teamwork, hustle, and strong communication skills are absolute requirements. If you enjoy working on complex software, are customer centric, and are motivated about building systems that can be operated at global scale with minimal human intervention, then we want to talk to you!

Key job responsibilities
- Manage overall software development life-cycle
- Leader of multiple software engineers in one team
- Report on status of development, quality, operations, and system performance to management
- Work closely with engineers to architect and develop the best technical design and approach
- Foster culture of continuous engineering improvement through mentoring, feedback, and metrics
- Hire, coach, and mentor individuals; build a strong cross-functional organization
- Work with a diverse customer base to understand requirements, priorities, and processes
- Own all operational metrics and support
- Have the obsession to drive a better customer experience through everything that we do here at Amazon
- Bring innovative ideas to the table every day, in order to find better ways of accomplishing our customer objectives
- Set clear, measurable quality goals for the team in a data-driven way

A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team
Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.

Workforce Optimization
AFT’s Workforce Optimization team delivers innovative platforms and products to automate labor management and staffing decisions across processes and functions at Amazon’s global fulfillment network locations.