AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The AWS Hardware Engineering team is driving rapid innovation in the server and storage infrastructure used by Amazon Web Services. Our designs are fundamentally changing the data center, providing operational and financial benefits that are critical to the success of the AWS business and its millions of customers. Our Software Engineers solve challenging technology problems, and take big bets on new concepts, enabling AWS services to continue to revolutionize the industry.

We are looking for an experienced Software Development Manager to build and operate next generation storage solution development for AWS world scale compute and storage solutions. The ideal candidate for this role will be an innovative, hands-on leader seasoned in building and leading software teams developing large-scale telemetry and real-time monitoring systems with demonstrated experience at building solutions using AWS public cloud services.

As a manager in this team, you will be leading a team of highly motivated software developers that thrive on solving challenging problems with innovative solutions. The team couples software and firmware skill-sets with storage and scalable software engineering disciplines to solve real world data storage problems. You would lead a team building, validating, and operating software solutions in diverse technology domains from embedded software platforms to large-scale distributed software systems in C/C++, Python, and other languages using proprietary and open source technologies and Amazon services alike. You are highly organized, data-driven, have a passion for recruiting, leading and developing world-class engineering talent, and executing projects on aggressive timelines.

You will collaborate with internal and external development teams (architecture, hardware, validation, software services). You will establish strategic vision and drive tactical execution in defining and delivering new products and services. AWS Engineers are shaping the way people use computers and designing the future of cloud computing technology – come help us make history!

What you will do: You will build and lead a team building large-scale monitoring and real-time telemetry systems for operating an at-scale storage platform, including designing and building automation, tooling and data analytics solutions. You will build and operate scalable storage solutions and associated operational infrastructure to automate monitoring and analysis services. You will work closely with other AWS software teams to tailor and operate storage solutions for the AWS environment.

This role is open in Seattle, Cupertino or Denver.

Key job responsibilities
Work backward from customer input to build and drive product roadmap
Deliver product development using Agile/Scrum development methodology
Innovate on architecture and drive feature design details
Drive operational excellence and build operational excellence into product development practices
Hire, mentor and grow the organization to deliver the product roadmap

A day in the life
Sprint ceremonies
Ops Review
Design Review, Roadmap delivery
Leadership review and product update
1:1's with team, peers, customers

About the team
Nitro SSD is an AWS strategic initiative to improve customer experience by increasing storage availability, reducing SSD related operations, improving device security, and enabling uniform customer experience with transparent multi-sourcing of NAND. We achieve this through software and hardware design ownership, while multi-sourcing NAND from memory suppliers. Nitro SSD brings differentiated features, such as Torn-Write-Prevention, that drive customer value, reducing their infrastructure spend, while improving performance for their database workloads as an example.