Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization’s Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we’re always looking for new ways to continue making a difference, and new people to make a difference with.
The opportunity
We are looking for a Social Media Monitoring Specialist to join our growing global Omnichannel Operations team in Zagreb, Croatia. This role is crucial in supporting Teva’s social media efforts by monitoring official social media channels for potential Adverse Events (AEs) and safety-related content. This role requires daily surveillance, accurate documentation, and timely reporting in accordance with regulatory guidelines and internal procedures.
How you’ll spend your day
• Daily monitoring of official Teva social media channels (e.g., Facebook, Twitter/X, Instagram, LinkedIn, YouTube)
• Identification, triage, and documentation of any potential Adverse Events (AEs), product complaints, or safety-related content.
• Ensure timely reporting and escalation of AEs in compliance with internal SOPs and regulatory requirements
• Maintain detailed and accurate logs of reviewed content and actions taken
• Collaborate with global PV and digital marketing teams to refine monitoring protocols and ensure alignment with safety standards
• Stay current with social media trends, monitoring tools, and evolving regulatory expectations
• Support the development and updating of social media monitoring procedures and training materials
• Bachelor’s degree in Communications, Digital Marketing, Pharmacy or a related field
• Pharmaceutical background or similar is advantage
• Prior experience, at least 1 year in pharmacovigilance, social media monitoring, or digital communications within a regulated industry (preferably pharmaceutical)
• Exceptional attention to detail and a proactive, analytical mindset
• Ability to work independently in a time-sensitive, high-stakes environment
• Familiarity with social media listening/monitoring tools is advantage (e.g., Hootsuite, TalkWalker)
• Fluent in English + other major EU languages (German, French) are a plus
If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site
The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.
Teva’s Equal Employment Opportunity Commitment
Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.