Slot Floorperson **Diamond Jo Casino** 1 Positions ID: 50165 Posted On 07/18/2024 **Job Overview** Job Description Responsible for providing exceptional guest service on the Slot floor. Duties include but are not limited to assisting guests with questions, verifying and paying jackpot winnings, and completing required paperwork. + Perform minor machine maintenance, such as lock and unlock machine doors, clearing jams, replenishing paper, and resetting machines. + Complete written department forms to document cash transactions, jackpot payouts, etc. in an accurate, legible manner. + Develop, apply, and maintain a friendly and courteous rapport with customers and employees. + Operate hand-held radio and be able to hear and speak clearly over it. + Conduct slot floor activities to ensure protection of company property and funds; and maintain the safety and cleanliness of assigned areas. + Maintain secure key controls at all times. + Pay and/or verify jackpot winnings to customers and complete required written documentation. Qualifications + Must be at least 21 years of age. + Must be knowledgeable about applicable gaming regulations and company policies. + Must have excellent communication and customer service skills. + Must be able to carry and communicate by two-way radio. + Must be able to stand and walk for extended periods of time. + Maneuver a weight of fifty pounds + Must be able to obtain/maintain any necessary licenses and/or certifications. Primary Contact 11770 Cortney Kirk Human Resources Representative, Human Resources 563-690-4780 Phone Phone Phone 563-690-4872 Fax cortneykirk@boydgaming.com Email True False True **Job Details** Categories Location Dubuque, IA Shift Second Shift Third Shift Job Type Employee Full/Part Full Time Benefits Health Insurance Dental Insurance Vision Insurance Life Insurance Retirement Plan PTO (Paid Time Off) Company ID 13 Job REQ # \# Positions 1 Start Date 20240718 End Date 20240930 Featured Job 0 TH Ad 0 TH Comments **Similar Jobs** Echo Tech - PRN Medical Associates Tap and Assembly Express Employment Professionals Automotive Sales Representative Express Employment Professionals Certified Medical Assistant - Physical Medicine Medical Associates RN - Anti-Coagulation Medical Associates Clinical Assistant - Bellevue, IA Office Medical Associates WEB PRESS ASSISTANT Woodward Printing Services (A Division of WCI) RN - Cardiology Medical Associates Psychologist (Ph.D or Psy.D.) - General, Pediatric Medical Associates Environmental Service Worker - Part Time or Full T Medical Associates CMA/LPN/RN - Endocrinology - 4 Days Per Week! Medical Associates Office Manager (Manufacturing) Direct Hire Sedona Staffing Services Physical Therapist - specializing in Hand Therapy Medical Associates Store Manager Express Employment Professionals Surgical Tech Medical Associates Pre Admission Testing RN Medical Associates Clinical Manager of Galena & Elizabeth Family Medical Associates Manager of Oncology & Radiation Therapy Medical Associates Ultrasonographer - Full or Part Time Medical Associates RN - Cardiothoracic Surgery Medical Associates **Share this Job** Diamond Jo Casino **About the Company** Diamond Jo offers many perks for its team members, including a free meal during their shift, a holiday gift check and children's party, an annual picnic, discounted show tickets in the Mississippi Moon Bar and team member appreciation events throughout the year… just to name a few. Situated in the historic Port of Dubuque, Diamond Jo Casino is an entertainment destination not to be missed! We offer a high-energy casino with nearly 1,000 slots, 20 table games, more than 200 nights of live entertainment each year at the Mississippi Moon Bar, a state-of-the-art bowling center and five restaurants. Boyd Gaming is one of the leading companies in the gaming industry, but we've kept the culture and feel of a family-owned business, something that makes our Company a special place to work. Of course, few family-owned businesses can offer you the chance to work in an environment of exhilarating casino action, chart-topping entertainment, award-winning restaurants, beautiful environments, and plenty of recreational pursuits. At Boyd Gaming, our business is making sure our customers have fun. Further information about our company as well as our job openings can be found at: http://www.boydcareers.com/