Managed Service Lead (Site Services) - Dublin Ireland

Job Title: Managed Service Lead (Site Services)

Business Unit: Engineering

Reports to: Engineering Manager

Location of Position: Dublin

Nature of Position: Full Time Permanent

We are currently looking to hire a Managed Service Led to lead one of our Engineering teams on a Dublin based site. We require this person to manage and optimise our Client Support and Project delivery bringing together the efficient delivery of service while driving innovations and value add for our customer.

Experience Required:

Min 10 years’ experience within the life Science sector in Manufacturing Execution Systems and Process Control and Automation. Experience in both Technical and Management is desirable.

Required Qualification:

Science or Engineering Degree qualification. Post Graduate Qualification in a related discipline is desirable.

Main Responsibilities:

Work as part of the Managed Service Team with overall responsibility for delivery of MS KPIs and small projects delivery including Day support, On-Call Support, System Administration and Control Systems Validation activities. Responsible for Resource management and acquisition of MS Team and Professional Placements across the site. Working closely with Engineering manager and our Sales team, to develop and grow our Site Services offering. Financial and Performance Responsibility and Reporting both internally and to externally to our client. Main Point of contact for multiple customers on site.

Leadership Competencies Required:

Excellent cross functional people management skills - across disciplines and customers. Strategic Thinker, to drive innovative thinking and add value to the service provided. Excellent presentation and facilitation skills Ability to lead, motivate and engage the team to continually deliver.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

Cognizant is a global community with more than 300,000 associates around the world. We don’t just dream of a better way – we make it happen. We take care of our people, clients, company, communities and climate by doing what’s right. We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer: 
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.