Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist

In this role, you will:

Team Leadership: Lead and mentor a team of Site Reliability Engineers, fostering a culture of collaboration, continuous improvement, and operational excellence.Reliability Strategy: Develop and implement strategies to improve the reliability and performance of applications and infrastructure, focusing on service level objectives (SLOs) and service level indicators (SLIs).Incident Management: Oversee incident response processes, ensuring timely resolution of incidents and minimizing downtime. Conduct post-mortem analyses to identify root causes and implement preventive measures.Automation and Tooling: Drive the automation of operational tasks and processes, leveraging tools and technologies to enhance efficiency and reduce manual intervention.Monitoring and Alerting: Establish comprehensive monitoring and alerting systems to proactively identify and address performance issues, ensuring system health and availability.Capacity Planning: Collaborate with engineering and product teams to forecast capacity needs and ensure that systems can scale effectively to meet demand.Collaboration: Work closely with development teams to integrate reliability into the software development lifecycle, promoting best practices in coding, testing, and deployment.Documentation: Maintain clear and comprehensive documentation of systems, processes, and procedures to facilitate knowledge sharing and compliance.Security and Compliance: Ensure that all systems and processes adhere to security best practices and regulatory requirements, collaborating with security teams as needed.Continuous Improvement: Identify opportunities for process improvements and lead initiatives to enhance the overall reliability and performance of systems and services