Job Title: Site Reliability Engineer
Pay Range: $82,649.00-$123,148.00
Savers Benefits
Geographic & job eligibility rules may apply
Healthcare Plans
Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
Paid Time Off
Sick Pay
Vacation Pay
Paid vacation time begins accruing on hire date Accrual rate ranges from .019 to .038 per regular hour workedHoliday Pay
Based on position and full-time/part-time status 6 paid holidays plus 1 to 2 additional floating holidays
Team member discounts
Up to 50% off store merchandise
Flexible spending accounts
Use pre-tax dollars for eligible health and day care expenses
Employee Assistance Program (EAP)
A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work-life balance
Life insurance
Company provided peace of mind and the option to purchase a supplemental plan
Additional Benefits
Annual BonusPerformance Merit Increases Disability Insurance Parental Leave
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
What you can expect:
The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
Bundled health plans such as medical, Rx, dental and visionCompany-paid life insurance for extra protection and peace of mindPrograms to stop smoking, diabetes management coaching, and on demand care options.A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.Paid time off from work for leisure or other hobbies.A range of mental health services to assist you in managing daily life.What you’ll be working on:
Supports Savers vision by incorporating aspects of software automation into IT support and engineering. The goal of this role is to create scalable and highly reliable automated solutions that replace manual IT tasks that reduce administrative overhead and streamline operations. Automation solutions will primarily be developed into areas of IT including networking, client and server systems, applications, communications, and service desk. This role reports to the Senior Manager Software Engineering.
Essential Job Functions:
Develop and maintain tools to meet IT and business requirementsDevelop best practices for infrastructure as code and infrastructure automationCollaborate with software engineering to support CI/CD processesRegular analysis of automation toolsets for feature enhancements, streamlining performance, and improving the customer experience. Ensure that any required development is addressed and resolvedPartner with IT teams to analyze operations that leads to solution developmentResearch and evaluate new application packages and toolsWork and communicate at a technical level with vendor support services to troubleshoot issuesProvide on-going testing and research of existing solutions to increase security and least user access principlesMaintain detailed documentation of all job functions for use as reference material
What you have:
Required Knowledge, Skills and Abilities:Advanced experience writing scripts and/or compiled tools to solve problems in datacenter and corporate environments (i.e. PowerShell, Python, C#)Advanced knowledge of datacenter operations and systems administration in an enterprise environmentAdvanced knowledge of Microsoft enterprise products (i.e. Active Directory, Windows server/workstation OS, etc.)Working knowledge of enterprise networking (i.e. routers, switches, firewalls)Working knowledge of TCP/IP including sub-netting, and routing principlesWorking knowledge of network supporting services (i.e. DNS, DHCP, SNMP)Working knowledge of orchestration products and tools (i.e. VSTS, Puppet, Chef)Working knowledge of enterprise securityConceptual understanding of databases and database queriesConceptual understanding of monitoring tools and self-healing operationsDemonstrated skills in technical documentation.Demonstrated analytical, deductive reasoning and troubleshooting skillsDemonstrated organization skillsDemonstrated customer service skillsAbility to interact with personnel on all levels of the organizationAbility to work independently or as a member of the teamAbility to communicate orally and in writingAbility to set priorities, meet deadlines and multi-task with minimal supervisionAbility to be detailed-orientedAbility to research future hardware/software technologiesAbility to work within Savers culture
Valuable Additional Experience:
Advanced experience with PowerShellAdvanced knowledge of VMware enterprise productsWorking knowledge of Azure/AWS cloud API administrationWorking knowledge of Office 365 API administrationExperience working in an agile team environment and processExperience supporting retail environments from a networking/systems point of view
Minimum Required Education, Training and Experience:
FLSA: Exempt
Travel: 10% or less
Work Type/Location: SSC Bellevue, WA or SSC Boise, ID-Remote as needed
Savers is an eVerify employer