Site Reliability Engineer

Onit, Inc. is looking for a Site Reliability Engineer L2 to join our Core Infrastructure team. This role will help to ensure the reliability of a diverse set of applications across our AWS infrastructure. To be successful in this role you will need to collaborate and pair with team members, have strong technical skills, and a passion for technology. The individual we seek is skilled in observability, excellent at troubleshooting, and has strong problem-solving skills. You must be able to multi-task in a fast-paced environment and be a self-starter with the ability to work independently.

Responsibilities:Troubleshoot deployment failures and infrastructure issues across our full AWS infrastructure stack (EKS, RDS, ..); This incudes dev, test, and production environmentsCreate and maintain monitors for uptime and performance using Datadog, CloudWatch and other monitoring tools.Provide T3 Technical Support to Onit products.Find ways to help reduce errors in systems and reduce noise in monitors and alertsWork with others on user stories to improve system healthHelp create and prioritize work / storiesParticipate in standups with US and India teamHelp define runbooks and automation to solve production problemsTroubleshoot applications from a configuration and logging perspectiveAssist with responding to and analyzing security events from security tooling Help train others to take on SRE responsibilities Assist with performance optimization by identifying performing bottlenecks and making recommendations on improvements Verify systems are monitored, backed up, and following best practices ... via audits and automationInvestigate how to take better advantage of the tools we use for monitoring, security, …
Requirements:Bachelor's degree in computer science or equivalent experience is required.4+ years of experience for the following: AWS (EC2, EKS, ECS, S3, RDS, CloudWatch, CloudTrail, IAM, AWS CLI, etc.). Experience with containers and EKS is a must.Problem solving skill both with production infrastructure/Linux System and application sideLinux (Centos, Amazon Linux, Ubuntu, ..)Git source code management (Gitlab, GitHub)Prior application coding and debugging experience (Ruby, Python, etc.)SaaS based Web application experience Experience with Jenkins or similar CI/CD toolingA solid understanding of the components that make up production systems (Memory, CPU, Disk space, Disk i/o, Network i/o, etc.) is requiredExperience with Monitoring tools and on-call supportAbility to read and interpret application server logs, outputs, CloudTrail and other critical logging outputExcellent troubleshooting skills requiredNice to Have SkillsExperience with the creation of Jenkins/Automation scripts.Relational Database performance and monitoring.Terraform and/or CloudFormationExperience troubleshooting application integrationsOther Technologies: Cloudflare, AWS Guard duty, Crowdstrike