Find your future at United We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

Our Network Operations team works around the clock running United’s global operation, safely, reliably and efficiently. From dispatching and routing our fleet to coordinating with maintenance line planning and crew scheduling, this team makes caring connections with our internal customers and ultimately, United’s customers. From pushback to landing, the Network Operations team is the eyes and ears on the ground no matter where in the world your United flight takes you.

Key Responsibilities:

The Shift Manager, Operations Support oversees the real time load control processes and personnel. This position provides leadership and guidance to ensure safe, efficient operations while leading real time flight level weight and balance planning. This position will work cross departmental with other operational teams to manage the operation. This position is responsible for the development, coaching and mentorship of front-line team members.

Lead an assigned work team of Load Planners focused on achieving operating performance using the Companys Centralized Weight and Balance programMonitor and review real time operational performance to ensure compliance with all regulations and ensure that Company safety, security and other related standards are in complianceFacilitate a teamwork environment to accomplish corporate and employee expectationsCoach, counsel and motivate unionized employees as requiredWork closely with other operational groups to facilitate real time operations including planning and problem solving

Find your future at United We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

Our Network Operations team works around the clock running United’s global operation, safely, reliably and efficiently. From dispatching and routing our fleet to coordinating with maintenance line planning and crew scheduling, this team makes caring connections with our internal customers and ultimately, United’s customers. From pushback to landing, the Network Operations team is the eyes and ears on the ground no matter where in the world your United flight takes you.

Key Responsibilities:

The Shift Manager, Operations Support oversees the real time load control processes and personnel. This position provides leadership and guidance to ensure safe, efficient operations while leading real time flight level weight and balance planning. This position will work cross departmental with other operational teams to manage the operation. This position is responsible for the development, coaching and mentorship of front-line team members.

Lead an assigned work team of Load Planners focused on achieving operating performance using the Companys Centralized Weight and Balance programMonitor and review real time operational performance to ensure compliance with all regulations and ensure that Company safety, security and other related standards are in complianceFacilitate a teamwork environment to accomplish corporate and employee expectationsCoach, counsel and motivate unionized employees as requiredWork closely with other operational groups to facilitate real time operations including planning and problem solvingWhat’s needed to succeed (Minimum Qualifications): Bachelor’s degree or equivalent work experience3 or more years experience in an airline, airport and/or network operations leadership roleKnowledge of Airport and Network OperationsStrong verbal and written communication skillsConflict resolution and strong interpersonal skillsStrong organizational and technical skills using industry and United applicationsProficiency with Microsoft Office suite products (Excel, Teams, Outlook, Word, PowerPoint)Must be able to work all shifts and holidays as requiredCuriosity about all aspects of airline operations and willingness to develop new skills and knowledgeMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the positionWhat will help you propel from the pack (Preferred Qualifications):5 years experience in airline, airport and/or network operations leadership roleExperience with ramp operations, charter operations, load planning operationsExperience leading an operational team in a union environmentWhat’s needed to succeed (Minimum Qualifications): Bachelor’s degree or equivalent work experience3 or more years experience in an airline, airport and/or network operations leadership roleKnowledge of Airport and Network OperationsStrong verbal and written communication skillsConflict resolution and strong interpersonal skillsStrong organizational and technical skills using industry and United applicationsProficiency with Microsoft Office suite products (Excel, Teams, Outlook, Word, PowerPoint)Must be able to work all shifts and holidays as requiredCuriosity about all aspects of airline operations and willingness to develop new skills and knowledgeMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the positionWhat will help you propel from the pack (Preferred Qualifications):5 years experience in airline, airport and/or network operations leadership roleExperience with ramp operations, charter operations, load planning operationsExperience leading an operational team in a union environment