Are you an experienced SharePoint Administrator looking to support a Global Organization?  Do you have a deep understanding of SharePoint access management and governance tools?  Our Modern Workplace team is hiring a SharePoint Administrator to help us grow our Modern Workplace tools and enable enhanced collaboration and productivity capabilities for our company.

THIS IS A FULLY REMOTE OPPORTUNITY, but job seekers must currently reside in Costa Rica.

 About You:

You have deep experience and a passion for SharePoint Online Ecosystem. You have experience working across an Enterprise IT Organization to administer, deliver and execute action plans for improvements across SharePoint, OneDrive, Exchange, Teams, and other M365 services.

 About The Role:

Key contributor in administration and support of our M365 collaboration infrastructure. Role requires strong hands-on experience supporting M365 services with focus on SharePoint, Teams and OneDrive administration to provide day-to-day support and management. Focus areas include analyzing and improving SharePoint permission structures, optimizing sites according to Microsoft modern architecture best practices, providing governance reports to management, and documenting are all expected. Exposure to governance solutions that would direct Microsoft's AI offerings including Microsoft 365 Copilot and Copilot Studio. PowerShell scripting for efficient tenant administration required. Responsible for capacity planning and lifecycle management of SharePoint environment leveraging ShareGate, AvePoint, and other 3rd party offerings where possible. Work closely with help desk technicians for resolutions to escalated tickets and training on new features.  Work closely with security operations to maintain proper security posture. Focus on security requirements when designing a solution. Migrating workloads end-to-end from on-premise to cloud or cloud to cloud using ShareGate. Reporting on cloud licensing and resource utilization in order to preserve costs a plus. Passion for Microsoft 365 cloud technologies. Demonstrates initiative, a "can-do" spirit, ownership, meets commitments and delivers results. Thorough knowledge, understanding, and experience with Microsoft 365 admin centers. Knowledge and awareness of supporting M365 services including Entra, Viva Suite, Lists, Planner, Forms, Stream, Power Platform and other ancillary products. M365 Copilot experience a plus. Ability to work under pressure and prioritize multiple tasks in order to deliver based on deadlines. Experience serving as a liaison between engineering and helpdesk in order to support and automate critical business processes. Problem-solving, detail oriented, communication skills (verbal and written), multi-tasking, analytical skills, patience, and flexibility. Experience with SharePoint Framework (SPFx), PowerShell, Graph API, Power Platform, and other programming languages or platforms. Experience working with international teams and different time zone Strong in technical troubleshooting and the use of troubleshooting utilities. Ability to effectively communicate with both technical and non-technical individuals Advanced Excel skills including the ability to produce graphs and tables, use spreadsheets efficiently, and perform calculations and automation to process large volumes of data. Power BI experience a plus.

Required Experience:

Education: Bachelor (4-year) degree, with a technical major, such as engineering or computer science or an equivalent combination of education & experience.

Microsoft Certification not required but a plus

 Work Experience:       

3+ years of hands-on experience with Microsoft 365 suite and its products, focusing on SharePoint and Teams. 2+ years of migrating SharePoint content libraries using tools such as Sharegate or equivalent. Experience with AvePoint tools and services a plus. 2+ years of modernizing permissions around M365 content for least privilege access. 2+ years of automation around M365 processes. 2+ years migrating on-premise workloads to M365 and cleaning up stale data post migration.

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