Coca-Cola Beverages Africa Namibia requires the services of a Settlement Clerk, reporting to the Settlement Team Leader. The primary role of the Settlement Clerk is to resolve queries on loads, reports/routines to run on a daily basis, manage driver shortages and settlement of loads.
Key Duties & ResponsibilitiesResolve queries on loads • Reports/routines to run on a daily basis • Manage driver shortages • Follow up with distribution on the status of long outstanding loads • Settle all shipments for the day • Update cancelled invoices tracker • Clearing cash customer balances daily • Debtor scanning NAC & 30 days invoices • Accurate filing per shipment • Accurate control of petty cash & vouchers • Proactively monitor out of stock situations and assist Reps stock on hand • Resolves customer queries, follow up daily until customer/ client needs are met • Capture all the loads into the relevant systems to reflect the latest sales results • Performs and facilitates execution of administrative activities and procedures for the effective execution of own role • Ensure compliance to company policies, procedures and legislation.
Skills, Experience & EducationGrade 12 • Diploma or Certificate in Office Administration • Advanced skills in required software packages • At least three (3) years relevant experience in the Fast-Moving-Consumer-Goods Business • Excellent assertiveness, customer / client service orientation, detail focused, execution & time management, problem solving & Analysis and interpersonal sensitivity • Customer service orientated • Diagnostic ability • Strong team player • Must have excellent communication skills • Result and Execution Driven • Must be a self-starter and be able to work under pressure.
General Written & oral ability of English (Proficiency in an indigenous language will be an added advantage) Code BE driver’s license.