MexicoCy,CD-Plaza Polanco, MEX
4 days ago
ServiceNow Technical Consultant
We’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place to Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant! We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a **Technical Consultant** **Job Summary** Senior Technical Consultant has extensive knowledge and experience in designing and implementing solutions on the ServiceNow Platform. Technical Consultant Seniors define and develop test, analyze and maintain software applications in support of the achievement of the business requirements. The role demands strong analytical skills and high research design documentation and software modification capabilities throughout the production life cycle. **Knowledge, Technical and Soft Skills** + +3 year of experience in General Consulting, Service Management, Software Development + +3 years of platform configuration experience + Development background: JavaScript, html, CSS and JavaScript frameworks, Integrations + Servicenow technical experience: proven experience in additional Servicenow product lines + Experience in Agile development environment + Software development life cycle management + Analytical Thinking / Problem-Solving + Active listening skills, respecting others’ point of view, and ownership of contributing the required input. + Strong English communication skills (written, interpersonal, and presentational) **Responsibilities** + Manage all important project processes such as: platform architecture documentation integration documentation work-effort estimation and hands-on advanced development. + Attend participate and occasionally lead Scrum meetings. + Translate requirements/stories and mock-ups into fully functional features by working closely with the implementation project team. + Fulfill Projects technical development and configuration at the highest standard of technical quality contributing with assignments follow up and guidance to Junior / Mid developers. + Fulfill technical design guidance within our projects following ServiceNow best practices. + Ensure Project Lead receives timely updates on assigned tasks to facilitate frequent and proactive customer communication. + Contribute to the continuous improvement of Delivery Services processes as well as the maturing of the different portfolios capabilities expertise and best practices in consideration of Customer needs and requirements. + Fill technical or process roles in our projects if needed. + Lead educate mentor and develop the resources who are assigned to his/her projects. + Assist in the scoping of new opportunities design tools and techniques to deliver efficiently. + Act as the final escalation point for technical decision-making within a project. + Partnership with HR to deliver technical interviews and support the recruitment process **Certifications Required** ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM) Proven experience in two additional product lines outside of ITSM Why Cognizant? Improve your career in one of the largest and fastest growing IT services providers worldwide Receive ongoing support and funding with training and development plans Have a highly competitive benefits and salary package Get the opportunity to work for leading global companies We are committed to respecting human rights and build a better future by helping your minds and the environment We invest in people and their wellbeing. We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered. At Cognizant we believe than our culture make us stronger! Join us now! \#BeCognizant #IntuitionEngineered **Qualifications - External** We’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place to Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant! We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a **Technical Consultant** **Job Summary** Senior Technical Consultant has extensive knowledge and experience in designing and implementing solutions on the ServiceNow Platform. Technical Consultant Seniors define and develop test, analyze and maintain software applications in support of the achievement of the business requirements. The role demands strong analytical skills and high research design documentation and software modification capabilities throughout the production life cycle. **Knowledge, Technical and Soft Skills** + +3 year of experience in General Consulting, Service Management, Software Development + +3 years of platform configuration experience + Development background: JavaScript, html, CSS and JavaScript frameworks, Integrations + Servicenow technical experience: proven experience in additional Servicenow product lines + Experience in Agile development environment + Software development life cycle management + Analytical Thinking / Problem-Solving + Active listening skills, respecting others’ point of view, and ownership of contributing the required input. + Strong English communication skills (written, interpersonal, and presentational) **Responsibilities** + Manage all important project processes such as: platform architecture documentation integration documentation work-effort estimation and hands-on advanced development. + Attend participate and occasionally lead Scrum meetings. + Translate requirements/stories and mock-ups into fully functional features by working closely with the implementation project team. + Fulfill Projects technical development and configuration at the highest standard of technical quality contributing with assignments follow up and guidance to Junior / Mid developers. + Fulfill technical design guidance within our projects following ServiceNow best practices. + Ensure Project Lead receives timely updates on assigned tasks to facilitate frequent and proactive customer communication. + Contribute to the continuous improvement of Delivery Services processes as well as the maturing of the different portfolios capabilities expertise and best practices in consideration of Customer needs and requirements. + Fill technical or process roles in our projects if needed. + Lead educate mentor and develop the resources who are assigned to his/her projects. + Assist in the scoping of new opportunities design tools and techniques to deliver efficiently. + Act as the final escalation point for technical decision-making within a project. + Partnership with HR to deliver technical interviews and support the recruitment process **Certifications Required** ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM) Proven experience in two additional product lines outside of ITSM Why Cognizant? Improve your career in one of the largest and fastest growing IT services providers worldwide Receive ongoing support and funding with training and development plans Have a highly competitive benefits and salary package Get the opportunity to work for leading global companies We are committed to respecting human rights and build a better future by helping your minds and the environment We invest in people and their wellbeing. We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered. At Cognizant we believe than our culture make us stronger! Join us now! \#BeCognizant #IntuitionEngineered Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
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