**Job Description** As a Senior ServiceNow Developer, you will play a pivotal role in designing, developing, and maintaining solutions within the ServiceNow platform. Your expertise in IT Service Management will be crucial in driving process automation, enhancing user experiences, and streamlining business processes. Additionally, you will have the opportunity to expand your knowledge by working on various applications and modules across the platform. **Primary Role** **Responsibilities** + Design, develop, and maintain ServiceNow solutions with a focus on IT Service Management. + Collaborate with stakeholders to capture requirements and translate them into technical solutions. + Develop applications and modules based on user stories to meet business needs. + Develop and maintain ServiceNow catalog items, ensuring they meet business requirements and enhance user experience. + Create and maintain custom applications, workflows, and integrations. + Work with the Platform Architect and Platform Administrator to continuously improve the platform by implementing best practices and new features. + Optimize performance to ensure the scalability of ServiceNow applications. + Troubleshoot and resolve technical issues. + Manage integrations with other systems and third-party applications. + Conduct peer code reviews and ensure adherence to coding standards. + Develop and maintain technical documentation. + Stay updated with the latest ServiceNow features and industry trends. **A successful candidate will provide the following professional background:** ** ** + Minimum of 5 years of experience developing in ServiceNow. + Basic understanding of ITIL principles. + Specializes in ServiceNow IT Service Management, with the ability to develop across other applications and modules. + Effective communication skills with IT technical teams and business stakeholders. + Strong documentation skills for technical solutions. + Excellent teamwork abilities and a good team player. + Strong organizational skills and excellent work ethics. + Excellent communicator, capable of working with teams in various locations. + Proficient in English (verbal and written). + Strong follow-up skills. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. **DISCLAIMER:** Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. .