**ServiceNow Portfolio Manager** Location **Remote** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion. People are our Purpose.** We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it’s a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated **ServiceNow Portfolio Manager** for a Full-Time Remote position. **Position Overview:** We are seeking an experienced **ServiceNow Portfolio Manager** to lead and oversee our ServiceNow practice within a dynamic and fast-paced government contracting environment while also provide ServiceNow Technical Expertise on select contracts. The ideal candidate will manage a diverse portfolio of ServiceNow projects, ensuring alignment with business objectives, contractual requirements, and customer satisfaction. This role requires strategic vision, excellent leadership skills, and a deep understanding of ServiceNow capabilities. **Key Responsibilities:** + **Portfolio Management** : + Oversee the ServiceNow portfolio across multiple government contracts, ensuring project alignment with company goals and client requirements. + Prioritize and manage the pipeline of ServiceNow projects, including resource allocation, budgeting, and delivery timelines. + Actively managing staff to ensure each person is in a billable role including awareness of when their existing role concludes and the next role begins, coordinating future staffing needs across the company. + Monitor portfolio performance, report KPIs, and recommend improvements to ensure the highest quality outcomes. + **Client Engagement** : + Serve as the primary point of contact for ServiceNow-related client interactions, building strong relationships and understanding client needs. + Develop strategies to expand ServiceNow services within existing client bases. + **Leadership and Collaboration** : + Lead cross-functional teams of ServiceNow developers, architects, and consultants, providing direction and ensuring delivery excellence. + Collaborate with senior leadership to define and implement strategic initiatives for ServiceNow growth and service offerings. + **Innovation and Optimization** : + Stay current with ServiceNow platform advancements and recommend innovative solutions to meet evolving client needs. **Qualifications:** + **Education** : + Bachelor's degree in IT, Business Administration, or a related field (Master’s degree preferred). + **Technical Skills** : + Extensive knowledge of ServiceNow modules, capabilities, and integrations. + Understanding of ITIL frameworks and their application in ServiceNow environments. + **Soft Skills** : + Exceptional leadership, communication, and stakeholder management skills. + Ability to analyze data, identify trends, and drive decision-making. + Adaptable and capable of working in a fast-paced, high-pressure environment. **Preferred Certifications:** + ServiceNow Certified System Administrator (CSA) + ServiceNow Certified Implementation Specialist (CIS) + PMP or PgMP Certification **Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!** **Our Profile:** We are an IT company with a unique mission—to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More (https://nuaxis.com/about/#xd\_co\_f=MjAzODkxYzBmZmY2NGIwODY0YjE2OTk5MjQ4OTA2MTE=~) NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More (https://nuaxis.com/careers/) about our Benefits and Culture! \#NAI #DICE