Company Description

ServiceNow has evolved into an enterprise service management tool within Rank's ecosystem. This tool is no longer confined to IT alone; other business areas such as Support Hub Payroll, HR, Rewards, F&B, Marketing are now using it for their daily operations to support our venues and corporate users. The ServiceNow developer is responsible for overseeing the ServiceNow platform that Rank utilizes to manage its operations.

Job DescriptionDevelop, customize, and maintain ServiceNow applications, modules, and workflows to meet organizational requirements.Administer ServiceNow instances, including configuration, customization, and overall platform management.Collaborate with stakeholders to gather requirements and translate them into technical specifications and designs.Implement and manage ServiceNow integrations with other enterprise systems, ensuring seamless data exchange and process automation.Design and implement user interfaces, data tables, business rules, client scripts, and notifications.Troubleshoot and resolve complex technical issues related to the ServiceNow platform and its integrations.Manage user accounts, roles, and access controls to ensure appropriate data security and access levels.Provide technical support and guidance to end-users and team members on ServiceNow-related matters.Stay current with the latest ServiceNow features, best practices, and industry trends, applying them to improve existing processes and systems.Conduct regular audits to ensure data integrity and compliance with organizational policies and standards.

QualificationsStrong developer background skills which includes Java Script, Web technologies - HTML or XMLProficiency with ServiceNow development, such as scripting, workflows, and integrations.Experience with software development methodologies such as Agile or Waterfall is desirable.Demonstrates sense of passion and pride about own work. Positive attitude and adapts well to change. Inspires passion and excitement around shared goals, promoting environment of achievement.Ability to develop and deliver clear, concise communication and communicate highly complex technical information clearly and articulately.Ability to identify, influence and work collaboratively with internal Stakeholders and key external service providers.ServiceNow Admin Certification

#LI-Hybrid #LI-MN1

Additional Information

Join us to unlock benefits and opportunities that will boost your career journey in a vibrant, inclusive and fulfilling work environment – so you can #BeYourself

Wellbeing@Rank is important... From hybrid working and colleague support networks to menopause support and weekly PepTalks, we’re here for you.  

We’ll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you work, win and grow with us. 

Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.  

From pensions to bonus schemes, and private medical insurance to life insurance – we've got you covered. 

*Our benefits vary by brand and/or location. Please have a chat with your local Talent Acquisition specialist to find out what’s in place in your location.    

The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. 

We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.