Houston, TX, 77007, USA
87 days ago
Service Writer - Powersports
At RumbleOn, the country’s leading retailer of powersports, our success depends on serving our customers with the best team members in the industry! If your career goals include making a valuable contribution in an exciting and growing company and you love powersports and motorcycles, ReadOn! RideNow Powersports, a subsidiary of RumbleOn, is seeking outgoing, friendly individuals to join our Service Team! If you are a positive, upbeat, and interactive Service Writer with a passion for customer service, this opportunity may be perfect for you! Responsibilities + Schedule appointments for repair, maintenance, recall work + Greet customers, inspect their powersports vehicles, and answer questions + Document problems with Motorcycles, ATVs, Side-by-Sides, and Personal Watercraft and clearly describe them on the Repair Order + Notify the Service Manager of additional work needed or any delays in expected completion as soon as they become known, so the customer can be immediately notified + Advise customers on necessary/suggested services and cost + Offer additional services and products, including special promotions + Review Repair Orders in progress to ensure quality and timeliness + Follow the status of a customer's powersports vehicle from service bay entry through the completion of work + Communicate any changes in timeline, repairs, or cost to the customer + Upon completion of work, review the work order with the customer + Maintain current technical qualifications by completing all training programs assigned by the Service Manager + Other duties as assigned Requirements + 2+ years of Powersports or Automotive Dealership experience + High school diploma or equivalent + Excellent customer service, verbal and written communication skills + A positive attitude, good work ethic, and professional appearance + Pleasant, energetic, conscientious, and dependable personality + Ability to multi-task in a fast-paced environment + Valid driver's license and a good driving record + Motorcycle Endorsement + Must pass a pre-employment background check, MVR, and drug screen Benefits What RumbleOn/RideNow Powersports Offers You: A fun, relaxed, and casual work environment with awesome people by your side working as a team to ensure the entire group's success! Plus... + Healthcare, Dental, & Vision Insurance (we pay a generous portion of employee and dependent Medical insurance!) + Life and disability insurance + Generous Vacation/PTO Plan + Employee discounts on purchases + Dedicated leadership team who supports and cares for employees + The opportunity for growth and a solid long term career...we promote from within!! + Competitive Compensation commensurate with experience, skillset and certifications that you present- ($12-$14 Hourly base) plus commission on labor sales + And more… *All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*·
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