Bangalore, Karnataka, India
6 days ago
Service Manager
Service ManagerAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Write the next chapter of your ABB story.
This position reports to

Operations Manager

Your role and responsibilities

In this role, you will have the opportunity to implement the service strategy and drive service growth at the respective unit level. Each day, you will lead the Service organization and be responsible for the P&L to achieve performance targets and to optimize the utilization of Service resources. You will also showcase your expertise by running the day-to-day service business to ensure profitable growth and improvement of service productivity. The work model for the role is: #LI - Onsite This role contributes to the Process Automation – Excitation business in the India region.You will be mainly accountable for:•\tCreating and driving implementation of service strategy as a member of the management team.•\tEnsuring that strategic plans are implemented consistently in the service organization through collaboration with other businesses.•\tDriving, implementing, reporting, and monitoring of performance targets as part of the respective unit P&L (financial, productivity, investments, customer satisfaction, operational excellence, etc.).•\tInvesting in improving the quality of existing service products and in developing new service products to expand the portfolio in line with global direction.

Qualifications for the role

\t8 to 10 years of experience in service management in Excitation systems, including experience leading a service team.\tHighly skilled in excitation systems, generator control and protection panels, and synchronization panels.\tStrong background in Project Management, Operations, and Quality Management.\tDemonstrated experience in technical support and services within the electrification or industrial automation sectors.\tSkilled in Process Improvement & Optimization with a continuous improvement mindset.\tHolds an engineering degree in Electrical Electronics or Electronics and Communication.\tComfortable communicating in English, both verbally and in writing.

More about us

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStoryThe Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division’s goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle.It has come to our attention that the name of ABB is being used for asking candidates to make payments for job opportunities (interviews, offers). Please be advised that ABB makes no such requests. All our open positions are made available on our career portal for all fitting the criteria to apply. ABB does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection to recruitment with ABB, even if is claimed that the money is refundable. ABB is not liable for such transactions. For current open positions you can visit our career website https://global.abb/group/en/careers and apply. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning

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