At RideNow Powersports, our success depends on providing the best customer service in the industry! If you have a passion for powersports, love providing an unparalleled experience to guests, and are wanting to make a valuable contribution in an exciting and growing company, ReadOn!

RideNow Powersports Huntsville is a subsidiary of RumbleOn, the largest powersports retailer in America! This provides our team members with unlimited resources and opportunity! If you are a highly motivated Service Manager with strong leadership skills this could be the perfect fit!

Responsibilities

Manage and ensure success of all pertinent service department processes- appointments, retention, CSI, follow up, shop productivity, service upsell, hours per R/O, and more. Ensuring the timely turnaround for all vehicle repairs while simultaneously ensuring all safety standards are met. Effectively coach and train service department team members. Track the day-to-day performance, growth, and profitability of the service department. Build and maintain a loyal customer base by providing prompt, dependable and high-quality service to all customers. Maintain a list of all ROs and review daily for problems, deletions, and concerns. Cashier completed repair orders and forward to accounting according to department procedures. Handle customer concerns reasonably, showing empathy and a positive attitude to demonstrate our commitment to quality service. Maintain a positive working relationship with all departments and employees. Any other duties deemed necessary for the overall success of the department and dealership as a whole.