Job Description

To champion and manage the customer experience and quality of service the customer will receive in the banking hall whilst adhering to the Bank's values

Hello Future Service Host

Welcome to FNB, where we believe help is at the heart of human greatness. Our vision is to be a great business helping to create a better world.

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

•Deliver customer service through adherence to quality service standards
•Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialization
•Build the brand through providing professional customer service within the branch and upholding the image of the branch
•Engage with the customers in a professional way as specified in the service standards upon entering the branch and during their waiting time

You will be an ideal candidate if you:

•Have Grade 12
•Have 1 to 3 years’ experience in a similar environment

You will have access to:

•Opportunities to network and collaborate
•Challenging Working
•Opportunities to innovate

We can be a match if you are:

•Always doing the right thing – Fight for ethical conduct and transparency, both inside and outside
•Curious – Believe in insight, creativity, and its power to unlock value
•Deeply Invested – Take initiative and be a leader in your own right
•Valuing differences – Be inclusive, gracious, decent, and humble
•Building Trust not Territory – Crete a culture of sharing
•Courages – We’ve built a culture of bravery by speaking our minds and encouraging others to do the same

Are you interested to take the step? We look forward to engaging with you further. Apply now

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

02/01/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.