Service Engineer, NSW

Physical well-being is more than just body; it includes our minds and emotions. Smith and Nephew develops technology to break health barriers, empowering people from farmworkers to grandparents to accept limitless possibilities. Our purpose: Life Unlimited.

This position will have responsibilities to perform the following administrative functions on behalf of the Company and in doing so represent the Company in compliance with the Code of Conduct and Business Principles and the employment agreement.

What will you be doing?

Manage the activities and workload of the Smith & Nephew technical workshop.Provide support to customers and sales employees in the service of Smith &
Nephew capital equipment.Perform equipment inspection, testing, quoting and repair work as required on
incoming service repair jobs from internal and external customers.Respond to technical trouble shooting phone calls as required.Ensure that workshop operational metrics are met.Ensure technical work procedures and documents are up to date and accurate.Undertake product training at international Smith & Nephew facilities as
required.Assess and report on product performance, faults etc. and make
recommendations for improvement.Track and monitor infield stock utilization at a customer level to identify opportunities for improvement and then put in place actions make improvements aligned to sales activities.Embed Ortho International Regional asset optimization workstreams into local plans.Work with and articulate local needs to regional Int Ortho Asset and Inventory Manager to leverage resources required for local business growth and asset efficiency.Lead changes in Loan pool management to deliver loan pool efficiency, productivity and seamless customer experience.Provide guidance on allocation logic and in rebalancing stock within the supply chain.Support the set forecasting effort in consideration of existing fleet productivity, ensuring healthy correlation between Capex, Inventory, Excess & Obsolescence (E&O) and revenue thru the annual business planning process.

What will you need to be successful?

Diploma in Electrical Engineering or equivalent will be preferred.Restricted electrical license preferredConnect strongly with external / internal customers.Excellent people management skillsProficient PC skills - Microsoft Office

To apply, please ensure that you include a cover letter addressing it to Talent Acquisition Lead ANZ. Due to a high volume of applications, please note that only shortlisted candidates will be contacted.

You. Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people, the patients we serve, and to the wider health of the planet and society.

Inclusion, Diversity and Equity - Committed to Welcoming, Celebrating and Growing on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/ ).Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service DayFlexibility: Hybrid Work Model (For most professional roles)Training: Hands-On, Team-Customized, MentorshipSustainability: Our strategy reflects the social, environmental and economic aspects of sustainable development. Learn more about our Sustainability strategy.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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