About the Role

Job Description

The Service Crew is responsible for delivering exceptional customer service while performing a variety of tasks in a fast-paced food service environment. This role includes greeting customers, preparing food and beverages, handling transactions, maintaining cleanliness, and supporting overall store operations to ensure a positive customer experience.

Job Responsibilities

Greet customers in a warm and friendly manner Take accurate food and beverage orders Address customer inquiries, feedback, and concerns professionally Assist in preparing and serving food items according to company standards Follow proper food safety and hygiene procedures at all times Operate POS (Point-of-Sale) system for order processing and payment Ensure accuracy in billing and providing change Maintain cleanliness of dining area, kitchen, counters, and workstations Wash utensils, trays, and kitchen equipment as needed Dispose of waste properly and promptly Restock supplies and ingredients as needed Assist in inventory checks and proper storage of items Work collaboratively with team members and supervisors Communicate clearly and professionally with co-workers and customers Adhere to company policies, safety regulations, and food handling standards Wear proper uniform and maintain a presentable appearance

Qualifications:

High school graduate or equivalent preferred Previous food service or customer service experience is a plus Good communication and interpersonal skills Ability to work in a fast-paced environment Willingness to work on shifts, weekends, and holidays Physically fit and able to stand for extended periods