The Role

The Service Coordinator will liaise with the service team and Site Management to support tasks such as PPM and Reactive Allocation, Tracking, Reporting and Escalating; timesheet review and reporting and service P.O management. 

This role is to work within our Power Protect Business Owned and Operated by BGIS. Power Protect are specialists at providing installation and maintenance services to Uninterrupted Power Supplies, Lighting Protection, Generators and other key assets. 

This role is based in Penrith, NSW!

Complete the maintenance co-ordination / allocation of tasks such as Planned Maintenance and Reactive Maintenance across multiple services and contracts ensuring the successful and complete lifecycle of tasks within the CMMS systems Ensure the quality of the data and records pertaining to assets and maintenance, keeping records updated Operate the internal helpdesk line, answering calls from engineers and client service desk and updating tasks as required Closing out work orders, enter close off number & perform necessary checks to move PO to Approved by Team leader status Liaising with technicians day-to-day to ensure SLA performance is to KPI Ad-hoc administrative duties

Skills and Experience

General knowledge of maintenance activities High level of computer skills, specifically within Microsoft Excel and ability to learn new programs High level written and verbal communication skills Desirable - Training in an OH&S, QA and environmental related discipline

About BGIS
BGIS has over 10000+ employees globally, we are a leader in the provision of facility management, project delivery, energy and sustainability, asset management, workplace advisory, real estate and technical services. We are focused on delivering innovative service solutions for our clients across a diverse range of sectors, such as Commercial Business, Defence, Healthcare, Government, Higher Education and Utilities.