Job Description

Hello Future Service Consultant,

RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.

United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart.

Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2025, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.

In this role, you will need to provide administrative support to the Corporate Service Managers, Level 1, 2 and 3 and other Managers as directed by the organisation. To ensure client requirements are executed with efficacy.Are You Someone Who Can:Build and maintain professional working relationships with all stakeholders displaying excellent abilities to initiate dialogue listen advise influence and negotiate to achieve win win outcomes.Initiate meetings with key stakeholders to track progress manage expectations and ensure stakeholders requirements are deliveredPreserve relationships despite airing conflicting views and seeks mutual gains when addressing conflictsAnticipate consequences and adapts problem solving based on continual feedbackAct speedily to resolve problems queries and complaintsAdapt communication styles to meet the needs of different audiencesScrutinise the GL to check all processed entries and accountsCheck whether or not the accounts are out of balance and whether or not the out-of-balance at the end of the GL balancesQuery or investigate the entries with the relevant stakeholders when out of balance entries do not balanceProcess requests and queries as per client instruction and banking rules and regulationsCollaborate with all impacted stakeholders based on type of request or query receivedEnsure documentation sign off is in accordance with client requirementsTake accountability for accuracy and error-free deliverablesDemonstrate pride in the organisations brand services and products by consistently delivering on the brands promiseFollow through to ensure that personal quality and productivity standards are consistently and accurately maintainedStay relevant and up to date with legislations and new developmentsMaintain a positive attitude and respond openly to feedbackHandle stress in ways that do not negatively impact othersPlan and manage own workflow anticipating obstacles juggling priorities and following through on objectives within agreed time frames and according to quality standardsTake ownership of personal career development leveraging formal and informal opportunitiesRead situations and organisational realitiesSet aside personal agenda for the greater goodAct in an ethical transparent and morally defensible manner including highlighting unethical practicesShare debate and communicate learningsFlag and debate issues constructivelyPromote a friendly cooperative climate

You Will Be An Ideal Candidate If You:have a relevant Diploma or a Bachelor's degree in Commerce, Finance, Banking, or a related fieldhave 1 to 3 years’ experience in a similar environment

You Will Have Access To:Opportunities to network and collaborateChallenging WorkOpportunities to innovate

Are you interested to take the step? We look forward to engaging with you further. Apply now!Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

15/02/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.