Service Center Administrator
Sulzer Pumps US Inc.
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**Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.**
**Your main tasks and responsibilities:**
+ Answers incoming calls from customers, sales offices, service centers, and in-house personnel when department staff members are not available.
+ Processes parts orders to factory and performs order entry for parts, repair and service orders through service center.
+ Enters and processes purchase orders and matches vendor invoices, receiving documents and prepares accounts payable batches.
+ Reviews and verifies job costs for accuracy and prepares and mails customer invoices.
+ Performs collection calls, answers inquiries, and works with service center personnel relative to accounts receivable.
+ Enters daily payroll and prepares required reports for service center management.
+ Manages personnel files, Workers Compensation, and other human resource issues.
+ Ensures all involved disciplines are kept abreast of departmental and service center concerns.
+ Supports, cooperates with, and participates in company-wide LEAN and EHS Managemet System, which includes following all safety, health, and environmental policies and procedures.
+ Supports and cooperates in company-wide Quality Management efforts.
+ Performs other duties as assigned.
**To succeed in this role, you will need:**
+ High school diploma or equivalent and AA degree in accounting or equivalent strongly preferred.
+ Minimum of three (3) years experience in gaining product knowledge, and an understanding of company organization as it relates to department activities
+ Ability to operate office equipment such as computer, calculator, copier, and fax machine
+ Strong computer skills, with proficiency in latest Microsoft software
+ Demonstrated written, verbal, and interpersonal skills
+ Strong organizational ability and detail orientation
**What we offer you:**
+ 15 days of paid time off and 12 company-paid holidays
+ 401k plan with a 6% match
+ Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability
+ Health savings account matching
+ Motivating wellness program
+ Employee Assistance Program
+ Paid paternal leave
+ Gym re-imbursement
+ Service Awards
+ Referral Bonuses
No visa or work permit support can be provided for this role
**Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.**
We are proud to be recognized as a Top Employer 2025 in the USA.
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