I. SCOPE OF ROLE:
The Senior Wellness Coach will oversee the housing process and ensure the smooth implementation of housing-related and move out services. Additionally, he or she will coordinate and facilitate in- house groups/workshops for consumers. The Senior Wellness Coach will also create a robust recreational
calendar and increase client engagement.
II. ESSENTIAL DUTIES & RESPONSIBILITIES:
• Establish linkages and maintain solid working relationships with supportive housing providers, real
estate brokers, managing agents, and landlords as a resource for clients.
• Assess client readiness and barriers to obtaining affordable permanent housing. Work with Wellness
Coaches to assist with preparing clients for the housing process and interviews.
• Ensure clients are informed of all upcoming housing interviews and related appointments.
• Develop daily transportation and accompanying staff schedule for housing interviews, move outs,
and other housing related appointments.
• Provide supportive social services including individual and group counseling, a variety of groups,
workshops, education, and referrals in an effort to prepare clients for successfully securing and maintaining permanent housing.
• Escort clients to all housing related appointments and interviews as needed.
• Provide accurate, complete, and timely documentation of the provision of supportive social services
and client progression/regression toward the goals of securing permanent affordable housing.
• Maintains communication with Human Resources Administration (HRA) and other housing providers
regarding housing vacancies, application and interviews
• Provide support to Wellness Coaches when explaining the housing process or a particular client’s
case to an individual case member.
• Maintain the various tracking lists, including but not limited to clients who are housing ready,
progression through the program, move outs, vouchers and approvals, etc.
• Provide referrals for in-house and community-based medical, mental health, and supportive social
services as appropriate.
• Manage crisis intervention services and addresses all emergency situations as appropriate.
• Maintain CPR/ First Aid Certification.
• Attend interdisciplinary team meetings and case conferences as needed.
• Participate in professional development activities such as in-service trainings, seminars, webinars,
and conferences as needed.
• A work schedule that includes evening hours and on-call availability is required
• Other duties as assigned
Qualifications
III. REQUIREMENTS
REQUIRED EDUCATION AND EXPERIENCE
• Bachelor’s Degree in Human Services or related field required
• Minimum 2 years of experience working with chronically homeless individuals or individuals with
mental illness and/or substance use.
• Some knowledge of New York City housing
PREFERRED QUALIFICATIONS & SKILLS
• 2 years supervisory experience is preferred
• Experience in group work, tenant organization, case management, referral, and/or community
outreach strongly preferred
• Experience in scattered site setting strongly preferred
• Experience or training in peer counseling or advocacy preferred
• Bilingual English/Spanish speaking preferred
SUS IS AN EQUAL OPPORTUNITY EMPLOYER
Join a team of employees who cares about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.
S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Director of Benefits & Compensation at MyMedicalLeave@sus.org.
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