We are seeking a creative and forward-thinking UX Designer to become a key member of our Search and Conversational Shopping Design team. This is an exciting opportunity to contribute to the innovation team behind Amazon's generative AI-powered shopping assistant, Rufus. Rufus makes it easy for customers to find and discover products by helping with product research, providing comparisons and recommendations, answering specific product questions, and more. As a UX Designer on this cutting-edge project, you will help shape the future of this high-impact product, which benefits from extensive customer research and behavioral data, and a rapid launch cadence. You will collaborate closely with a cross-functional group of designers, researchers, writers, engineers, data scientists, and product managers to deliver a best-in-class shopping experience. This role requires both big-picture vision and meticulous attention to detail as you bring our bold product roadmap to life for hundreds of millions of customers world-wide. If you are a skilled UX Designer excited to work on an innovative, customer-centric AI product, we would love to hear from you.




Key job responsibilities
-Partner closely with product and research to define a shared vision, grounded in deep customer data analysis
-Work with key partners, research, product, and engineers to understand the customer needs and deliver strategic customer experiences across global platforms and modalities
-Bring strong, user-centered design skills and business knowledge to translate conceptual ideas into exceptional design solutions at scale
-Rapidly produce flows, wireframes, prototypes, and high-fidelity designs to effectively conceptualize and communicate detailed interactions
-Advocate for design excellence across the Search and Conversational Shopping teams, raising the bar for quality
-Develop and maintain detailed UI specifications while meeting accessibility standards
-Present and defend design recommendations to stakeholders and leadership for review, feedback, and approval
-Work with technology teams to build efficiently, without compromising core experience principles
-Continually learn and grow your skills in design craft, generative AI, and emerging technologies

About the team
The vision of the Search and Conversational Shopping Team is to revolutionize the shopping experience through innovations in advanced AI and machine learning. Our goal is to create intuitive, personalized experiences that seamlessly connect customers with information and recommendations helping them easily find inspiration and shop for the products they need. We work collaboratively with a global, multi-disciplinary team of product managers, engineers, and scientists to bring the product vision to life. Our goal is to delight customers when a best-in-class search and conversational shopping experience where we accurately understand their intent and return an experience that feels targeted and customized to them and their shopping mission.