AWS Kumo is a fast-growing, agile and collaborative team of technologists with diverse backgrounds from all parts of the globe including United States, Canada, South Africa, Australia, and other geographies. We combine the culture of a startup, the innovation and creativity of an R&D lab, the work-life balance of a mature organization, and AWS-scale technical challenges. We own critical cloud services used by all AWS customers to build, optimize, manage, and operate at scale. Our broad portfolio of services includes AWS Managed Services (AMS), AWS Health, Trusted Advisor, Well-Architected, re:Post, Recommendations & Insights, Self-service Automation, Support Center, next generation Routing, and more, as well as all the internal tooling used by our global AWS support organization to provide exceptional customer engagement. Kumo’s product portfolio includes AI/GenAI to build the next generational experiences for customers, predictively recommend solutions and proactively solves customer problems.

We're looking for a talented, passionate User Experience designer to join our team, with specific focus on developing and refining GenAI design solutions for our portfolio products. The ideal candidate is comfortable with complexity and solving hard problems. They have experience in enterprise products and have strong ideation skills, holistic systems thinking, deep attention to detail, with a passion for making difficult tasks into simple delightful experiences. In this role, this UX designer will work closely with Product and Engineering partners. Collaboration and product ownership is essential, as well as being a great communicator, who can tame ambiguity and align with stakeholders.