Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.
As an Experience Design Senior Associate in Chief Data & Analytics Office, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles. Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users. As a core contributor, align user needs with business goals. Your strong understanding of the financial services industry and JPMC's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking. Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
Become part of the Chief Data & Analytics Office, the driving force behind our firm’s cutting-edge AI products and services. As a User Interface and Visual Designer in our team, you will play a crucial role in shaping the visual and interactive aspects of our data, analytics and AI applications. Your work will directly impact how users interact with our products, ensuring they are usable, consistent, highly functional and aesthetically pleasing. Collaborating closely with cross-functional teams, you will play a pivotal role in creating seamless and innovative user experiences that align with our business objectives and technological capabilities. In this role, you will have the opportunity to work at the center of a talented multi-discipline team to help shape the future of AI and Data Solutions within a globally influential organization like JPMorganChase.
Job Responsibilities
Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking Contribute impactful UI and visual design solutions to solve for a broad array of complex business problems Develop, maintain and promote design systems to ensure consistency and scale across all products Create illustrations, icons, and other visual elements to enhance user interfaces and marketing materials Present design decisions to stakeholders based on user research and best practices Deliver designs that comply with accessibility standards and best practices
Required Qualifications, Capabilities and Skills
3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite) Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences A proactive mindset with a strong bias toward collaboration Strong portfolio showcasing your Visual Design and UI skills A pragmatic approach to design and how to scale design solutions through the creation and maintenance of design systems Strong understanding of user-centered design principles and best practices Strong communication and presentation skills
Preferred Qualifications, Capabilities and Skills
Experience in designing financial applications or other complex systems Knowledge of React, HTML, CSS, and JavaScript Familiarity with accessibility guidelines and inclusive design practices Experience with motion design and creating animations Strong project management skills and the ability to handle multiple projects simultaneously Prior experience working in an Agile development environment Passion for continuous learning and staying current with industry trend