Johnson Service group is seeking a Technical Product Manager with Lynx API experience.  In this role, you will Implement highly complex IT projects including developing IT PLM roadmaps, representing strategic, functional and cost considerations aligned with requirements gathered .Oversee peer and team deliverables (project structure, architecture, development strategy, code review, etc.) to ensure quality and functional requirements are met/exceeded.

We are looking for an experienced Technical Product Manager with a strong technical background to lead the design, development, and launch of Lynx APIs for our Truck/Trailer and Container business units. As a key driver of the Lynx API strategy, the role will be responsible for shaping the product roadmap, working directly with engineering teams to build scalable, high-performance APIs for customers.

Key Responsibilities: Identify customer needs through workshops, focus groups, and research initiatives; share insights with key stakeholders and development professionals. Define the product backlog by incorporating feedback from customer requirements, business stakeholders, marketing teams, and customer feedback loops. Create epics, user stories, and acceptance criteria to establish product requirements, and refine stories for Lynx API with the product development team. Actively engage in the Agile methodology framework for product development and participate in Sprint planning and Scrum ceremonies associated with quarterly PI planning. Utilize a prioritization framework to organize the product backlog. Collaborate with Product Development, Design, QA, stakeholders, and other business teams to ensure the delivery of quality product features for Lynx API Partner with Architecture and Design teams to address customer needs and develop technically feasible solutions. Collect customer feedback to evolve and iterate on Lynx Fleet and Lynx API products. Remain involved in all stages of the Lynx API product life cycle, defining and implementing refinements and upgrades to enhance product offering. Triage and prioritize bugs or incidents to ensure product quality, working closely with Support and Development teams. Drive product features for Lynx API and the API Developer Portal to meet the needs of Lynx customers. Define key metrics to drive Lynx API product adoption in alignment with the product vision and monitor API metrics and user feedback for continuous improvement. Document product release notes, product announcements, feature specifications, and user guides for customers and support teams. Oversee the API documentation, developer portal experience, and self-service integration and onboarding guides to improve developer adoption. Define and refine API standards, versioning, rate limiting, and access control policies. Work closely with engineers to ensure APIs are well-architected, secure, and performant. Lead API monetization strategies and pricing models for enterprise customers. Ensure seamless integration of APIs with customers, partners, data platforms, and third-party applications. Required Qualifications: A minimum of 5 years in a product management role, including at least one year in a leadership or supervisory position A bachelor's degree in business, computer science, or a related technical field Proficiency with standard software tools (Jira, Confluence, MS Office) and platforms Experience managing APIs for enterprise customers and SaaS integrations Hands-on experience with the API development lifecycle, versioning, and best practices Experience managing IoT and telematics SaaS platforms within the transportation industry Practical experience with API gateways (Apigee and AWS API Gateway), API Developer portals, and API documentation tools (Swagger, Postman, OpenAPI) Excellent communication and organizational skills Over 5 years managing software project requirements and development using Agile methodology Ability to work from the Atlanta office at least 2-3 days per week in a hybrid model
JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

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