Senior Technical Marketing Engineer, Customer eXperience Center
Splunk
Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.
**Role:**
The Senior Technical Marketing Engineer (TME) brings technical expertise and hands-on product knowledge to the Marketing team. You will collaborate with fellow TMEs, Product Management, Product Marketing and Sales Engineering to ensure that the content is technically accurate and delivers contextually relevant messaging that resonates with targeted technical audiences. This unique TME position will partner with the CXC TME and assist with the adapting, deployment, and maintenance of top tier demos to Splunk’s most important customers in the Customer eXperience Center located in Splunk’s Santana Row office.
**Key Responsibilities:**
+ Focusing on support of demos in the CXC
+ Demonstrate the product capabilities in line with the associated GTM motion, use case and product line
+ Create compelling demos, videos, Sales Engineer (SE) sales decks, technical FAQs and related content in support of CXC activities
+ Understand the problems and challenges faced by our customers and create content to address real world business problems and persona-based customer use cases
+ Deliver targeted enablement sessions for Splunk’s top customers with original assets that drive home the value of Splunk products and resonate with our target personas
+ Translate Splunk capabilities into customer value by addressing use cases and customer pain points
+ Identify gaps and opportunities in our current offerings to better serve customer needs
+ Partner with Product Management to understand and articulate mapping of features to use cases.
**Essential Requirements:**
+ 7+ years of proven experience with security, threat prevention, and analytics software
+ 5-7 years experience in tech marketing or sales engineering
+ Experience with Splunk products, or comparable solutions
+ Proven track record of marketing to a highly technical security audience within large organizations. You must be comfortable working with and marketing to technical buyers and stakeholders within enterprises.
+ Demonstrated experience in developing technical marketing content, sales enablement training, and tools, and presenting live and recorded enablement sessions to technical audiences.
+ Excellent written and presentation skills. This role demands someone who is gifted in their ability to communicate effectively through a variety of media.
+ Strong domain knowledge demonstrated through hands-on experience within Security (SIEM, SOAR, Threat Detection and Response), AIOps, Incident Management or other security tooling.
+ Industry security certification: CISSP, CISA, CISM, etc.
+ A degree in Computer Science, Engineering, or a related technical field or equivalent professional experience.
**What We Offer You:**
+ A constant stream of new things for you to learn. We're always expanding into new areas, bringing in open source projects and contributing back, and exploring new technologies.
+ Growth and mentorship. We believe in growing engineers through ownership and leadership opportunities. We also believe mentors help both sides of the equation.
+ A stable, collaborative and supportive work environment.
**Splunk is an Equal Opportunity Employer**
Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
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