Do you have expert technical acumen in niche subsea products and solutions?
Can you influence internal resources and interface with clients to bring large complex projects to a successful conclusion?
Join our innovative Subsea & Surface Pressure Systems Team
Bringing the most cutting-edge physical and digital technologies together, creating subsea systems and controls is the beating heart of our work. Devising smarter systems that control and monitor oil and gas extraction, our subsea controls product line, including Production Control Systems (PCS), and Intervention Systems (IWOCS) are industry-leading and commercially innovative.
Play a significant role in customer solutions
As the Senior Wellhead Services Technical Leader, you will focus on leading the preparation and execution of operations related to our subsea wellhead systems (WCS) and TLP systems in country drive collaborations between the different OTR, Manufacturing, Workshop in order to deliver quality services & products and services to our customers. In this role, you will be representing our Subsea Projects & Services business as the Senior Technical Leader allocated to customers and leading our teams installing our subsea wellheads systems, making sure our services delivery meets our customer expectations. This role reports to the Sub-Saharan Africa (SSA) Service Delivery Manager.
As the Senior Technical Leader you will also be responsible for:
Owning the resolution of post-sales technical customer issues by handling all escalations and leveraging relevant engineering infrastructureImplementing lessons learned, driving closure for technical investigations and implementation of preventive measures. Maintaining up-to-date manuals and drawings to support installation of all kit.Collaborating with Baker Hughes Global Engineering & Operations teams to update and seek clarifications on manuals.Ensuring field engineers are up to date on installation practices, provides support to field technicians during troubleshooting/etc. Escalating field issues to Global Experts and seeking support during job execution to avoid serious NPT events. Actively monitoring operations on both rigs and providing field support. Debriefing after each job and capturing learnings and opportunities. Proactively taking initiative to resolve issues, able to lead investigations and recommend improvements, able to improve tool reliability/operability/success. Maintaining project schedules and actively forecasting and tracks capital equipment, tools, spares, and consumables needed for operations. Directing contact/communication with global shops to obtain manufacturing/logistics updates. Working jointly with Customer Well Engineers to ensure right equipment is selected, ordered, and meets timelines. Taking action to expedite equipment that is behind schedule or at schedule risk. Communicating with workshop to ensure planned equipment and tools are prepared and inspected in a timely manner prior to load out.Fuel Your Passion
To be successful in this role you will:
Have a Bachelor's degree in an engineering or technical related subjectSignificant experience in Technical Support. Have deep domain expertise in our field of products including Subsea Wellheads & Premium Connectors operations, or/and in TLP Systems & Surface Pressure Control Systems. Have proven ability to troubleshoot equipment failures & operational failures in order to find solutions to restore operations for our customers. Have proven ability as an inhouse resource for an operator i.e., IOCs preferably, with the capacity to provide in-house support to a large international operator. Have proven ability to communicate with external stakeholders in order deliver solutions to our customers and lead the troubleshooting of issues in the field. Possess solid communication skills with a close working relationship with the Operations, Manufacturing, Engineering and Quality teams.Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the flexible working patterns in line with local and product line policy.
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
· Contemporary work-life balance policies and wellbeing activities
· Comprehensive private medical care options
· Safety net of life insurance and disability programs
· Tailored financial programs
· Additional elected or voluntary benefits