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Senior Tech Platform Analyst

JLL Technologies COE- Bangalore

What this job involves:

About the role

#JLLTechAmbitions

The S&P Technology Platform Analyst will be part of the JLL Technologies (JLLT) Foundational pillar and the Global S&P Technology Platform Team. This role focuses on providing technical support for all software within the S&P Platform, including Aravo, Arkestro, Simfoni, Integrity Next, Jaggaer, and other ancillary systems such as Supplier Risk platforms like D&B and Risk Methods (Sphera).

Key Responsibilities:

Configure and customize S&P platform software to meet business requirements.

Develop and maintain documentation for support processes, workflows, and reporting outputs

Provide high-quality technical support to the S&P business users Manage and resolve support tickets efficiently Assist with design/development/troubleshooting of system integrations between various S&P platforms and ancillary systems

Execute quality assurance and functional testing Analyze and optimize system performance

Collaborate with internal and external teams to resolve complex issues Contribute to continuous improvement initiatives

Optimize system performance through regular maintenance and updates Assist in data migration projects between platforms when required

Sounds like you? To apply you need to be:

Experience & Education :

Bachelor's degree in Information Systems or a related field, or equivalent work experience

3+ years of experience in an Analyst role 2+ years of functional testing and documentation experience

Proficiency in Microsoft Office suite (Teams, Visio, Excel, etc.)

Experience with S&P platforms such as Aravo, Arkestro, Jaggaer, or similar systems

Knowledge of system integration techniques and best practices Familiarity with SQL and basic scripting languages is a plus

Skills and Competencies:

Strong problem-solving and analytical skills

Excellent verbal and written communication abilities

Ability to work collaboratively and independently Customer-focused mindset

Adaptability and willingness to learn new technologies

Attention to detail and commitment to quality

What JLL Offers:

Opportunities for professional growth and development Competitive pay and benefits package Entrepreneurial and inclusive work environment Platforms to enrich your technical skills Total Rewards Program

Join our team and contribute to JLL's reputation as one of the World's Most Ethical Companies for 12 consecutive years.

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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