Senior Systems Engineer - Public Trust Clearance - (24089) × Close This details all the information about the job posting. Share this job as a link in your status update to LinkedIn. Job Title / Level Senior Systems Engineer - Public Trust Clearance Clearance Required? Public Trust Location: San Diego, CA 92108 USWashington, DC 20373 US (Primary) % Travel 0 - 10% Job Description We are looking for aSenior Systems Engineerwith aPublic Trust Clearance 3 years of Tier-3 Troubleshooting experienceto support our Library of Congress effort. This is a remote/hybrid position As aSenior Systems Engineer, you will: + Work with a team of driven, supportive, and highly skilled professionals. + Receive a robust benefits package that includes our Employee Stock Ownership Plan! (ESOP). + Be a part of an empowered accountability culture where each employee-owner has a meaningful stake in the future success and growth of the company.  A week in the life ofSenior Systems Engineer: + Upgrade the enterprise monitoring software applications used on premise and maintain the services used for + enterprise monitoring. + Configure the Library’s software and services to + monitor hardware and software with and without the use of agents + monitor hardware and software via SNMP + collect and analyze log data + collect and analyze NetFlow data + interfaces such as Application Programming Interfaces APIs + Configure the library’s software and services to perform the following + transaction tracking within applications + predictive analysis for hardware and software events + automated responses to events + Upgrade and update each of the on‐premises enterprise monitoring applications to maintain all systems to current software release including security patches + Adhere to the vendor’s best practices and the Library’s processes and practices when planning and executing upgrades and updates + Implement visualizations (such as dashboards) for technical and non‐technical users in formats suited to their roles and necessary to fulfill their responsibilities. + Implement alerting and notifications for the IT systems and their components + Provide Tier‐3 network operation and engineering support as identified by the Library + Tier‐3 network support engineers’ availability is required for evenings and weekends as required for Library change Authorization Board (CAB) approved network changes + Tier‐3 network engineering support is required for technical emergencies and onsite support + Must deliver Tier‐3 network support engineering in case of a service disruption at the Library + Network Edge Support ‐ Provide Tier 3 troubleshooting, technical configuration settings, documentation, security settings, and schedule for delivery Job Requirements + 5 years of Systems Engineer experience. + Three (3) years of hands‐on experience performing enterprise monitoring with the following tools: Prometheus/Grafana, Cacti, Elastic, New Relic, ServiceNow ITOM, and Cisco DNA Center. + In addition, the engineers shall have at least three (3) years of experience providing Tier‐3 troubleshooting of network incidents, applying patches, configuring network settings, and writing technical documentation. + Some College + ACTIVE/CURRENT PUBLIC TRUST CLEARANCE IS REQUIRED FOR CONSIDERATION Founded in 1975, AMERICAN SYSTEMS is one of the largest employee-owned companies in the United States. We are a government services contractor focused on delivering Strategic Solutions to complex national priority programs with 100+ locations worldwide. Through our focus on quality, strong cultural beliefs, and innovation we deliver excellence every day. Company Awards: + Forbes National Best Midsize Companies + Energage National Best Workplaces, National + Washington Post Best Workplaces Veteran Hiring Awards + U.S. Department of Labor Hire Vets Medallion + BEST FOR VETS by Military Times + TOP 10 MILITARY FRIENDLY COMPANY by MilitaryFriendly.com AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is $145k - 164K. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans (including ESOP and 401k), insurance programs, and education and training assistance. EOE Minorities/Women/Disabled/Veterans/Gender Identity/Sexual Orientation