As a systems analyst on the team, you will be expected to quickly gain understanding of all the components of our applications and will work with the team to deliver best in class customer experience solutions.  The ideal candidate should show ease at making personal connections, be confident in leading and constructively challenging with a dedicated approach to solving problems and overcoming obstacles.  

The Expertise You Have

5+ years professional experience as a Systems Analyst for software solutions  

Proven experience researching, optimizing, developing and authoring solution requirements, user stories, and specifications for moderate to complex software systems  

Proven experience with Structured Query Language (SQL) and programming in general  

Strong understanding and experience with complex relational database schemas and SQL management tools  

Proven experience working with REST, SOAP, JSON and APIs  

Proven experience with Agile development methodologies  

Deep knowledge of scrum tools – Jira experience desirable  

Excellent analytical skills  

Good knowledge of Behaviour Driven Development – Gherkin/Cucumber 

Release coordination 

Reverse engineer code to understand business logic and develop prototypes– Excel Macros/Java/Angular 

Produce artifacts – business flow diagrams, context diagrams 

Have good understanding of solution architecture 

Build OpenAPI contracts 

Prod incidents analysis – Splunk queries, build dashboards/alerts 

Bachelor’s Degree Computer Science or related technology discipline  

The Skills You Bring

You are a detail-oriented person with a real passion for accuracy, clarity, and elimination of ambiguity  

You are deeply effective in written and verbal communications and are dedicated to tailoring content to the appropriate audience (business vs. technology, associate vs. management, etc.)  

You are a self-starter who can rapidly assimilate business processes, goals and objectives and distill them into well-defined requirements  

You understand how technology can automate business processes and can effectively propose, challenge and engage in ideation with business and technology teams in formulating software designs and solutions  

Assist in identification, isolation, resolution, and communication of problems within the production and nonproduction environment and perform troubleshooting.  

You are flexible and can adjust your work schedule to accommodate both U.S. and China-based teams and associates  

Good interpersonal and leadership and influencing skills (without direct authority of others)  

Self-driven, self-managed, energetic, passionate, and motivated with the ability to work independently to deliver results  

The Value You Deliver

Ensuring the technology team is building the right software solutions and components to maximize customer experience  

Facilitating flow of requirements from the business to the technology team  

Reducing requirements and design risk and resulting costs associated with rework and redesign  

Exercise a passion for keeping your knowledge up-to-date with the latest and greatest  

Help maintain the high level of integrity in the team  

Take ownership and accountability for figuring out what needs to be done

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.