Senior Systems Analyst Print (https://www.governmentjobs.com/careers/reno/jobs/newprint/4794378) Apply  Senior Systems Analyst Salary $111,342.40 - $138,715.20 Annually Location City of Reno, NV Job Type Full-Time Job Number 511525 Department Department of Information Technology Opening Date 01/17/2025 Closing Date 2/2/2025 11:59 PM Pacific + Description + Benefits + Questions Description Join the City of Reno and become part of an amazing team who strives every day to make our community a place we are all proud to call home. The City of Reno is looking for two Senior Systems Analysts to manage vital software systems, along with other ancillary systems. The incumbents will be responsible for performing professional level information systems analysis duties in troubleshooting, configuring, and improving our digital workflow system. They will perform a variety of technical tasks relative to assigned areas of responsibility including system upgrades, automation of tasks, data extraction, reporting, dashboarding, and database performance or security monitoring. Duties will include, but are not limited to, working closely with departments that are impacted by these systems, and documenting stakeholder business processes. This isbothan internal and external recruitment to provide a promotional opportunity for all qualified current classified City of Reno employees and an open competitive opportunity for all other qualified applicants. Applicants must already be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. The City of Reno is committed to providing equal employment opportunities to everyone. This commitment is an integral part of our efforts to ensure that we have a diverse and representative workforce that serves the community of Reno. Examples of Essential Functions + Perform professional level information systems analysis duties in the development, installation and maintenance of software applications. + Design and prepare test data and perform proper testing of computer programs; consult with staff and end-users to ensure programs meet specifications and expectations. + Develop scripts and codes to prototype alternative access to relational databases. + Develop custom reports from relational databases using various report writers. + Respond to requests from users regarding system operations or hardware and software problems; modify program coding, provide solutions to operational problems or refer users to appropriate staff member. + Provide user training for applicable software applications; develop user training manuals and written standards and procedures; update and maintain user and training manuals as needed. + Provide supplementary support and security for various application servers. + Problem solve file servers, personal computers, peripheral equipment and related software. + Analyze, install, maintain, and develop requirements for software applications; troubleshoot and rectify software problems; evaluate new software/hardware and recommend changes as needed; prepare and update user manuals and system documentation. + Contact vendors for components, technical reference and/or services required for software enhancement and maintenance. + Manage, track, and maintain citywide software inventory and licenses. + May provide department-specific technology, network, and communications support to a City department. + Perform related duties as required. Minimum Qualifications The following minimum qualifications are required to be met at the time of application. Combinations of relevant work experience and education that are equivalent to the following are acceptable.* Education: + A Bachelor's degree (120 semester/ 180 quarter hours) from an accredited college or university with major course work in computer science, information systems or a related field. *Each year of additional relevant work experience will substitute for one year (30 semester/ 45 quarter hours) of the education requirement up to a maximum of two years. Work Experience: + Two years of increasingly responsible software applications programming and/or systems analysis experience at a level comparable to a Systems Analyst with the City of Reno. License: + Valid Driver's license **Bilingual candidates are strongly encouraged to apply.** Supplemental Information To Apply: Please submit your completed application and all additional information/documentation requested online at www.reno.gov/jobs by February 2, 2025 at 11:59 p.m. PT. If a computer or mobile device is not available to you, suggested locations to complete an online application submittal include: the City of Reno City Hall 2nd floor computer kiosk or 5th floor Civil Service Offices, any locations of Nevada Job Connect or any local library or educational facility. If you are having difficulty logging into your governmentjobs.com profile, please call the applicant support line at 855-524-5627. Examination Process: Applicants must meet the minimum qualifications and pass the examination for this position to be eligible for hire. The examination will consist of a Training and Experience evaluation (T&E) weighted at 100% Training and Experience Evaluation (T&E) Details: The T&E examination consists of a Supplemental Questionnaire. The questions may be viewed online under the tab marked"QUESTIONS" on the job announcement page. The T&E must be submitted online at the time of application. + Responses to your T&E questions should be consistent with the information given in your application details. Answers are subject to verification. + Failure to complete all of the questions or incomplete responses will result in a lower score; therefore, it is advantageous for you to provide a full and complete response to each supplemental question. + In order to receive credit for education or training, you must attach copies of your transcripts, diploma, or relevant certificates to your online application. + Resumes or questionnaires uploaded as attachments to the application will not be accepted in lieu of completing each question online. + "See Resume" or "See above," etc., are not qualifying responses and will not be considered. + Changes or corrections to your responses cannot be made once your application packet has been submitted. + TIP:It may be more efficient to develop your responses in a word processing document and then paste them into the online questionnaire to be submitted. Notification: Applicants are notified by email of their examination results. Applicants who do not meet the minimum qualifications will also be notified. Testing Accommodation: If you wish to identify yourself as an individual with a disability and will be requesting an accommodation, that request must be made to the Chief Examiner (https://forms.office.com/g/wTdNZh4Aih) no later than the closing date of this announcement. Employee/Veteran Preference in the Event of Tie Scores: In the event of tie scores resulting from an open competitive examination (Rule VII, Section 7), candidates will be provided a rank preference in the following order: + Classified employees with established veteran status + Classified employees without veteran status + Non-classified employees and external candidates with established veteran status. This preference will only be administered in the event of tie scores. Documentation must be submitted at the time of application. On promotional examinations (Rule VIII, Section 9), in the event of tie scores resulting from final rating, including seniority points, a classified employee will be awarded veteran's preference and provided a rank preference if one (1) of the eligibles has submitted proof of honorable discharge from the military service. This preference will only be administered in the event of tie scores. Documentation must be submitted at the time of application. Seniority Points: Classified employees of the City of Reno shall receive seniority credit computed by adding to a passing score as follows: The final ranking will include the applicable seniority points added to the overall grade of the examination process. For each full year of continuous service completed, 0.2 points will be added up to a maximum of ten (10) years... 2 points will be the maximum. Rule VIII - Promotion, Section 9. Seniority Credit. Appointment and Certification: Appointments to positions in the City's Civil Service system are made on the basis of examination. Scores resulting from a competitive examination are used in determining a person's rank on an eligible register. The department may hire any of the persons referred. The names of those persons not hired may be considered when the next vacancy occurs, for as long as that register is viable. QUESTIONS/UPDATES: Questions about the information on this announcement and updates to application information should be directed to Civil Service at (775) 334-2223 or civilservice@reno.gov . The City of Reno is an equal opportunity employer. Recruitment, hiring, assignment, training, compensation, promotion, retention, and disciplinary decisions will be made without regard to race, color, religion, creed, national origin, sex, sexual orientation, gender identity, gender expression, age, pregnancy, physical or mental disability, genetic information, veteran status, political affiliation, membership in an employee association, or any other protected class status applicable under federal or state law or City Charter. Please use thisHealth and Welfare Benefit Link (http://www.reno.gov/government/departments/human-resources/benefits) to learn more about the City of Reno's great employee benefit plans and wellness programs. 01 Minimum Qualification Review The following questions are a required part of your application for Systems Analyst. Your answers will be used to assist the Civil Service Commission in evaluating your related work experience and education to determine that you meet the minimum qualifications for this position as listed on the job posting. All information provided in your answers must be included for verification in the work experience section of your application and may be substantiated further by the City of Reno. Failure to provide a truthful response to all questions will be grounds for disqualification and you will not be considered further in the hiring process for this position. By checking "I understand", you certify that you have read and agree to the above statement. + I understand 02 Are you a current classified City of Reno employee? + Yes + No 03 Which of the following best describes your highest level of qualifying education? + High school diploma or equivalent + Two years (60 semester/90 quarter hours) of college level course work in Computer Science or Information Systems + Two years (60 semester/90 quarter hours) of college level course work in a closely related field + Three years (90 semester/135 quarter hours) of college level course work in Computer Science or Information Systems + Three years (90 semester/135 quarter hours) of college level course work in a closely related field + Four years (120 semester/180 quarter hours) or more of college level course work in Computer Science or Information Systems + Four years (120 semester/180 quarter hours) or more of college level course work in a closely related field + None of the above 04 Answer this question if your course work is in another closely related field to this position. How has your course work prepared you to perform the work of this position? 05 In order for your education to be considered in meeting the minimum qualifications and/or to get credit for your education as part of the assessment process, you must attach a copy of your diploma or unofficial transcripts to your application. Applications submitted without this required documentation will still be considered but without regard to attained education and may be rejected if the required relevant work experience is not apparent. Have you attached verifiable documentation in the form of a college diploma or unofficial transcripts to your application? + Yes + No 06 Which of the following best describes your qualifying paid work experience? + I have less than two years of application programming and/or systems analysis experience. + I have at least two years but less than three years of application programming and/or systems analysis experience + I have at least three years but less than four years of application programming and/or systems analysis experience + I have four years or more of application programming and/or systems analysis experience. 07 Provide a list of employers where you gained your qualifying paid work experience from the work experience section of your application. Include the name of the employer, your title, the amount of time you worked in the position (full-time equivalent), the work you performed and your level of responsibility. This information must be provided in order to continue in the screening process,"See Resume" or "See Application" as a response may be grounds for disqualification. 08 Training and Experience Evaluation The following section of the Supplemental Questionnaire is part of the Civil Service test for this position and must be completed online at the time of application. Questionnaires submitted as an attachment to the online application will not be considered. In order to receive every consideration in the selection process, you must complete all questions with concise but detailed answers and provide all requested information. All responses must be verified by the applicant in the work experience section of this application. Failure to provide adequate responses to the following questions may result in lower scores or disqualification from the selection process. Do you certify that all information provided in the Supplemental Questionnaire is true and correct to the best of your knowledge? + Yes + No 09 List any certifications, internships, professional licenses or professional training that are applicable to this position. 10 Select the various enterprise application areas you have routinely supported professionally for six months or more. + Work Order Management/Ticketing Applications (ServiceNow, Netsuite, etc.) + Document Management System (OnBase, iManage, etc. ) + Enterprise Resource Planning System (Tyler, Netsuite, etc.) + Reports (SSRS, Crystal) + None of the above 11 To receive credit, support your response to the previous question by providing a brief description of the work you have performed in each of the areas selected. Responses should be 2-3 paragraphs in length. 12 Select the types of Business Intelligence platforms you have used routinely for six months or more in a professional setting. + SAP/Crystal Reports + Logi Analytics + Oracle BI + Tableau + Microsoft Power BI + None of the above 13 Select the relational databases you have used routinely for six months or more in a professional setting. + Sybase + MySQL + Oracle 9g or above + Microsoft SQL + IBM DB2 + None of the above 14 Select all of the following categories related to writing or troubleshooting scripts in which you have at least one year of paid work experience. + Deploying software or configurations using batch or PowerShell scripts + Modifying batch or PowerShell scripts + Writing batch or PowerShell scripts from scratch + None of the above 15 To receive credit, support your response to the previous question by providing a brief description of the work you have performed in each of the areas selected. Responses should be 2-3 paragraphs in length. 16 Please explain your latest experience in supporting a mission critical enterprise-wide application. Describe the work you performed, your role with the application, and whether the application was on-premise or web hosted. Responses should be 2-3 paragraphs in length. 17 Please attach a sample of an advanced SQL queryyou have written. Detail why you chose the example, and what its purpose or use was. 18 Describe your steps in managing a complex IT project. What project management method was used? How did you ensure the project was successful while managing various stakeholders’ requirements? Required Question Employer City of Reno Address PO Box 1900Reno, Nevada, 89505 Phone (775) 334-2223 Website http://www.reno.gov/jobs Apply Please verify your email addressVerify Email