**About the Role** Grocery and Retail is a rapidly growing category within Uber Eats with the mission to get almost anything delivered, from everyday essentials to specialty items. As a Senior Strategic Operations Manager, you will lead initiatives in optimizing the search experience within the Uber Eats app and web experience, improving discoverability, driving conversion, and up-leveling the user journey. By combining data analysis, problem solving, and process optimization, you will directly impact how users discover the right products, every time. You'll work cross-functionally with teams across Operations, Account Management, Product, Data Science, and UX, delivering strategic and data-driven insights to optimize search performance and experience. **What You'll Do** **Search Performance Optimization** + Monitor, analyze, and improve the efficiency of the search function, focusing on search result accuracy, relevance, speed, and uptime + Continuously assess and improve key performance indicators like search success rate, bounce rate, and conversion rate + Implement strategies to optimize query processing, reduce latency, and refine processes for more effective search outcomes **Data Analysis & Reporting** + Lead the collection, analysis, and reporting of search metrics to identify opportunities for optimization, including building and maintaining dashboards + Drive data-driven decision-making by providing insights and actionable recommendations to senior leadership and cross-functional teams + Conduct in-depth analysis of user search behavior, identify friction points, and recommend optimizations to improve search relevance and user retention **Collaboration, Implementation & Iteration** + Support productrollouts, drive adoption across teams, and provide feedback on features and enhancements that enable discoverability and funnel conversion + Act as the liaison between business stakeholders and technical teams, ensuring search optimizations meet both user needs and business goals + Collaborate with engineering, data science, and product teams to ensure experiments and new features runs smoothly and meets performance expectations **Basic Qualifications** + 4+ years of professional experience in operations, strategy, analytics, consulting, or a related field (e.g., tech, investment banking) + Bachelor's degree in Business, Economics, Engineering, or a related field + Proficiency in Excel/Google Sheets, with SQL experience + Proven ability and experience leveraging data to inform decisions, track performance, and identify actionable insights **Preferred Qualifications** + **Industry Experience** : Previous experience in the grocery, retail, CPG, or e-commerce industries + **Data Analytics** : Advanced experience with data analysis tools, including Python, R, or other programming languages + **User-Centric** : Experience in improving user journeys and interface design + **Functional Expertise** : Knowledge of search algorithms and experience with search-related analytics tools is a plus + **Communication** : Strong verbal and written communication skills, with the ability to translate technical details into clear, actionable insights for non-technical stakeholders + **Agility** : Ability to thrive in a fast-paced, dynamic environment with shifting priorities and competing deadlines For Chicago, IL-based roles: The base salary range for this role is USD$116,000 per year - USD$128,500 per year. For Miami, FL-based roles: The base salary range for this role is USD$116,000 per year - USD$128,500 per year. For New York, NY-based roles: The base salary range for this role is USD$129,000 per year - USD$143,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$129,000 per year - USD$143,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits. Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- https://docs.google.com/forms/d/e/1FAIpQLSdb_Y9Bv8-lWDMbpidF2GKXsxzNh11wUUVS7fM1znOfEJsVeA/viewform