Job Title : Senior Store Operations Manager Johannesburg
Sector Title : Retail
Area : Johannesburg
APPLY FOR THIS JOB
Our client is searching for a Senior Store Operations Manager to be based at their Johannesburg outlet The ideal candidate would be one who comes with very strong retail store management experience at a leading clothing retail chain and/or retail clothing brand The successful candidate would be required assist the Store Manager by managing one or more of the key functional areas such as merchandising store operations reporting and staff management depending on the current operational requirements
Key performance areas
Achieve set revenues and maintain required margins and KPIs
Ensures effective store facilities management
Supervises the store employees in the areas of loss prevention customer services
Provides management advice to staff on problems/store emergencies
Verifies and monitors hours worked by temps on time sheets controls overtime usage etc
Management of expenses to ensure they do not exceed budget including telephone stationery petty cash purchase orders etc
Management of staff planning HR programs Learning programs safety programs and communication
Oversees stock counts
Management of all operations programs
Monitors and orders all store operating and merchandising suppliers including signage basket tags
Cash management
Opens and closes store in accordance with established policies and procedures including verifying opening cash balance at each register run daily bank up etc
Oversees daily cash reconciliation and bank deposit procedures
Execute staff dress in the store
Perform any and all duties normally assigned to subordinate staff to maintain staff coverage and to lead by example
Requirements
5 to 7 years retail Store Management experience at a leading clothing retail chain/ clothing/ fashion brand
Tertiary qualification such as National Diploma or Certificate in Business Management Merchandising or related field would be an advantage
Must have knowledge of retail operations including Sales and Customer Service Merchandising and promotional techniques inventory control and loss prevention
Strong analytical and negotiation skills are a must
Ability to establish and maintain effective working relationships with individuals from diverse backgrounds such as customers other employees and management staff will secure
PC literacy in Ms Office and sound reporting skills
Salary Market related
Please forward updated resume in MS Word with your application Note if no correspondence is received within 6 weeks of your application please consider your application as unsuccessful