Senior Staff Software Engineer, Enablement
NBC Universal
We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('SpinCo') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion (https://www.nbcuniversal.com/diversity-equity-inclusion) initiatives, coupled with our Corporate Social Responsibility (https://www.nbcuniversal.com/csr) work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.
The Enablement team at NBCU exists to help get developers the resources and support they need to be successful in their roles. We want to improve developer efficiency by identifying and mitigating bottlenecks (we love data!), creating documentation and self-service solutions, and providing education and coaching to give teams the knowledge and confidence they need to fully own their software solutions. Build. Run. Own.
As part of the broader Engineering Experience organization, we value collaboration and continuous improvement, and we strive to provide an environment where all ideas are valued. We believe that healthy organizations have a culture of accountability, transparency, and safety. This means that we commit to delivering things together, communicate constantly on status and risks, and that when we fail (and we should strive to fail) we use it as a learning experience with no blame or judgement involved.
We are seeking a Senior Staff Software Engineer (Enablement) who takes a systems-thinking approach to understand and improve the developer experience here at NBCU. You use scientific, research-oriented methods to ask questions, get the data you need, and interpret the information to make informed decisions and recommendations for teams. As you identify and implement improvements, you use data to understand if you are on the path to success or need to pivot.
As a Senior Staff Software Engineer, you will partner with the Engineering Experience teams, the broader NBCU developer population, and engineering leadership to deliver the services, tools, and processes engineers need for positive outcomes. You are innovative and can navigate ambiguity, break down complex problems, and come up with creative solutions that can scale across the organization. A key aspect of this role is influencing change – you build trust easily and connect with others through storytelling. You come from a place of curiosity, and the people you work with feel heard and that their voice matters to you. You help foster communities of learning across the organization, providing safe spaces for developers to learn from each other and grow in their careers.
+ Bachelor degree (Master’s preferred) or equivalent experience
+ 12+ years working with software development teams (less is ok depending on degree or applicable experience)
+ Expertise with DevOps culture and practices i.e. continuous learning, improvement, feedback etc.
+ Deep understanding of software development processes and methodologies.
+ Strong grasp of survey design, data analysis, and visualization techniques.
+ Excellent verbal and written communication and collaboration skills to effectively connect with both business and technical teams
+ Ability to Influence and drive change across organizations through experimentation
+ Demonstrates strong empathy and understanding of others' perspectives.
+ Capable of building meaningful relationships and fostering a supportive and inclusive environment.
+ Uses emotional awareness to navigate complex interpersonal dynamics and effectively resolve conflicts.
Desired Characteristics:
+ Effective program management skills that drive success of the initiatives you lead
+ Advanced skills in various research methodologies, including qualitative and quantitative research methods, experimental design, data collection techniques, and statistical analysis
+ Strong problem-solving and analytical skills
+ Working knowledge with Python for application development, cloud (AWS/Azure/GCP), database systems, and SQL
+ Awareness of various learning and teaching techniques and dichotomies (e.g. visual vs. auditory learning, active vs. passive learning) to develop (or guide) effective training materials
+ Instructional design skills to deliver engaging and effective materials and learning experiences
+ Ability to work and participate in a team with an open and collaborative style of communications
+ Passion for continuous learning and improvement
+ Provide mentorship to grow the technical skills and careers of others with consideration of their career stage and personal trajectory
Additional Requirements:
+ Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee’s residence.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page (https://www.nbcunicareers.com/benefits) of the Careers website. Salary range: $145,000 - $180,000 (bonus eligible)
We are accepting applications for this position on an ongoing basis.
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.
For LA County and City Residents Only: NBCUniversal will consider for employment
qualified applicants with criminal histories, or arrest or conviction records, in a manner
consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance
Initiative For Hiring Ordinance, the Los Angeles' County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
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