Find your future at United We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Key Responsibilities:

Technical Operations/Maintenance

Technical Operations includes the maintenance, and overhaul of our aircraft. This includes aircraft maintenance technicians, engineers, planners, ground equipment and facilities teams, supply chain teams and more.

Find your future at United We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

Job overview and responsibilities

Supports field technicians and provides expertise and oversight on chronic, complex, and repeat troubleshooting and repair needs (In Flight Entertainment/WIFI/Cabin Systems). Provides in-station support to facilitate first time fix plans, including chronic aircraft, from a technical standpoint. Also collaborates heavily with Service Engineering, Maintenance Control, and indirectly OEMs, including Panasonic, ViaSat, Thales, Gogo, Boeing, and Airbus. The position also engages in the design and upkeep of robust tracking and reporting databases to help identify trends and expedite repairs. Must be willing to travel for job duties.

Manage Inflight entertainment failures by coordinating with planning and parts logisticsDaily reports, tracking chronic items, managing the WIFI desk, coordination with planning and maintenance controlProvide technical solutions to increase passenger experience for zonal failuresProactively collect, prioritize, and analyze data to provide reports and solutions based on trends, across multiple projects and programsTechnical support for MRO station: retrofit, aircraft checks, component, and tooling movementSupport cabin systems while providing solutions to technical and diagnostic tooling supportCoordinate with engineers and support avionics department with onboard loadable components (OBLS), focusing on ATA chapters CH23/CH25/CH33/CH34/CH44Inductions: New aircraft deliveries from Boeing/AirbusAircraft recovery: software load as well as retrofit support of software testing at the vendor facilities

Find your future at United We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Key Responsibilities:

Technical Operations/Maintenance

Technical Operations includes the maintenance, and overhaul of our aircraft. This includes aircraft maintenance technicians, engineers, planners, ground equipment and facilities teams, supply chain teams and more.

Find your future at United We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

Job overview and responsibilities

Supports field technicians and provides expertise and oversight on chronic, complex, and repeat troubleshooting and repair needs (In Flight Entertainment/WIFI/Cabin Systems). Provides in-station support to facilitate first time fix plans, including chronic aircraft, from a technical standpoint. Also collaborates heavily with Service Engineering, Maintenance Control, and indirectly OEMs, including Panasonic, ViaSat, Thales, Gogo, Boeing, and Airbus. The position also engages in the design and upkeep of robust tracking and reporting databases to help identify trends and expedite repairs. Must be willing to travel for job duties.

Manage Inflight entertainment failures by coordinating with planning and parts logisticsDaily reports, tracking chronic items, managing the WIFI desk, coordination with planning and maintenance controlProvide technical solutions to increase passenger experience for zonal failuresProactively collect, prioritize, and analyze data to provide reports and solutions based on trends, across multiple projects and programsTechnical support for MRO station: retrofit, aircraft checks, component, and tooling movementSupport cabin systems while providing solutions to technical and diagnostic tooling supportCoordinate with engineers and support avionics department with onboard loadable components (OBLS), focusing on ATA chapters CH23/CH25/CH33/CH34/CH44Inductions: New aircraft deliveries from Boeing/AirbusAircraft recovery: software load as well as retrofit support of software testing at the vendor facilities

What’s needed to succeed (Minimum Qualifications):

Bachelor’s degree or equivalent work experienceFAA AP CertificateThis is a DOT Sensitive Position Valid Driver’s License is required5 years of experienceKnowledge of various Inflight entertainment systemsCabin systems familiarizationKnowledge of Engineering documents for process improvementAbility to perform in a fast-paced environmentExcellent communication skills with demonstrated ability to coordinate and manage cross-functionallyAble to independently complete tasks and provide timely updatesFast learner with ability to take remote learning and web-based classesAble to capture anomalies based on frequent vendor AuditsThe ability to access elevated aircraft areas via ladders, lift trucks, boom lifts and other devicesThe strength to lift 50 pounds, physical flexibility, and the ability to work in confined spacesYou must be available for any shift within a 24/7 operation, weekends, and holidaysMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the positionWhat will help you propel from the pack (Preferred Qualifications):Master’s degree in Aeronautical or Electrical EngineeringFCC licenseMRO Experience with Install, Service and retrofitAircraft Systems knowledgeKnowledge of Excel macros, and VBA coding for database applications

What’s needed to succeed (Minimum Qualifications):

Bachelor’s degree or equivalent work experienceFAA AP CertificateThis is a DOT Sensitive Position Valid Driver’s License is required5 years of experienceKnowledge of various Inflight entertainment systemsCabin systems familiarizationKnowledge of Engineering documents for process improvementAbility to perform in a fast-paced environmentExcellent communication skills with demonstrated ability to coordinate and manage cross-functionallyAble to independently complete tasks and provide timely updatesFast learner with ability to take remote learning and web-based classesAble to capture anomalies based on frequent vendor AuditsThe ability to access elevated aircraft areas via ladders, lift trucks, boom lifts and other devicesThe strength to lift 50 pounds, physical flexibility, and the ability to work in confined spacesYou must be available for any shift within a 24/7 operation, weekends, and holidaysMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the positionWhat will help you propel from the pack (Preferred Qualifications):Master’s degree in Aeronautical or Electrical EngineeringFCC licenseMRO Experience with Install, Service and retrofitAircraft Systems knowledgeKnowledge of Excel macros, and VBA coding for database applications