About the team

Help build the future of AI-powered business communications at Dialpad. At Dialpad, we’re on a mission to transform business communication for companies and their customers. Powered by our deep tech stack and custom-built AI platform, we aim to help enhance every customer’s interaction with their customers—not replace it.

We believe that when people come together to create thoughtful, high-quality experiences that solve real-world problems with empathy, great things happen. We care deeply about craft, going deep into the details. We aim to help our customers with every action—and enjoy it in the process. As part of our growing design organization, you’ll join a team that cares not only about this, but supports each other, and is driven by curiosity and a shared commitment to building a world-class design culture.

What you’ll do

Lead design efforts across all Mobile and Device platforms, working closely with the Design team to shape our design direction and foster cross-functional collaboration. Identify key opportunities to address customer needs by leveraging insights, feedback, and research, ensuring our products deliver maximum value. Partner closely with teams to help define long-term strategies and actionable short-term tactics, driving alignment across multiple teams for our Mobile and Ecosystem teams. Navigate ambiguous problem spaces with confidence, aligning with key stakeholders and leadership to move projects toward impactful solutions. Invest in the Design team’s growth, educating about best practices and approaches for mobile and other non-standard devices.

Skills you’ll bring

Extensive track record of shipping complex, high-quality product design work across both iOS and Android platforms Has an online portfolio with multiple projects that demonstrate of thoughtful work executed at a high-quality and has delivered significant impacts to the business Frames strong rationale for design decisions that persuades peers and executives Stays abreast of emerging design trends, technologies, and best practices, with a relentless drive for excellence and continuous improvement Demonstrated track record elevating a team’s craft through active critique, collaboration, and mentorship Extensive knowledge of touch and haptic interaction patterns

Extra-special candidate will have

Experience working on B2B applications or AI products in a SaaS environment Familiarity with multi-device ecosystems Active participation in the global design community through writing, speaking, or open-source contributions Proven ability to identify and propose new opportunities for monetization and competitive differentiation

Dialpad benefits and perks

Benefits, time-off, and wellness

An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more!

Professional development

Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.