Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need. The Opportunity
Are you passionate about ensuring the reliability and scalability of complex systems? Do you thrive on implementing efficient solutions to prevent and resolve incidents? We are seeking a talented and motivated Site Reliability Engineer (SRE) to join our dynamic team.
At Ally, you get a startup feel, but experience the benefits of a company that’s worked out the kinks and is fulfilling its purpose. We’re always evolving and see that as a good thing. From owning our work to seeing its impact in the real world, our team is relentless in finding new ways technology can help make experiences better and help people. We are problem solvers, we value diverse thinking, we support one another, and we challenge ourselves to think bigger in the journey to deliver customer-obsessed tech solutions. To read more about what our tech team does, be sure to visit our tech blog at
The Work Itself Collaborate with cross-functional teams to design, build, and maintain robust, scalable, and fault-tolerant systemsWork closely with development teams and architects to advocate for reliability best practices during the application development lifecycleDesign and implement monitoring and alerting to provide real-time visibility into user experience and system health and performanceMonitor and analyze system performance, proactively identifying potential issues and implementing solutions to ensure optimal performance and reliabilityDevelop and maintain automated tools and processes to streamline operational tasks and reduce manual interventionsParticipate in incident response and post-mortems, contributing to continuous improvement effortsConduct capacity planning and resource optimization to handle growing demands on our infrastructureContinuously research and evaluate new technologies and practices to enhance the reliability and efficiency of our systemsConduct capacity planning and resource optimization to handle growing demands on our infrastructureContinuously research and evaluate new technologies and practices to enhance the reliability and efficiency of our systems The Skills You Bring Bachelor's degree in Computer Science, Engineering, or related fields preferred (or equivalent practical experience)Strong verbal and written communication skills Ability to collaborate effectively in a team environment and communicate technical concepts to non-technical stakeholdersProven 3+ years' experience as a Site Reliability Engineer or similar role in a production environment3+ years' experience with AWS services (ASG, Fargate, Lambda, Aurora DB, Dynamo DB, ALB/NLB)3+ years' working experience with CI/CD pipelines (Gitlab) and developing infrastructure-as-code (Terraform, Ansible, etc.), CloudFormationWorking knowledge of observabilty platforms like splunk, dynatrace, datadog, sumologic or new relicWorking experience with designing Observability for enterprise applicationsWorking knowledge of containers in ecs, eks or k8Experienced knowledge of system administration, dev opsDevelopment experience along with cloud and physical serversUnderstanding and experience working with business, product and engineering teams in developing SLI, SLO and SLA'sof SLI, SLO and SLA's.Other Skills & Experience Desired
Strong knowledge of Linux/Unix systems and network protocolsExperience with distributed systems and microservices architectureProficiency in programming or scripting languages such as Python, Java, or bashHands-on experience with monitoring and logging tools (DynaTrace, Cloudwatch, Prometheus, Grafana, etc.)Familiarity with cybersecurity best practices and principlesCertifications in AWSAbility to lead triage calls including working across multiple divisions to resolve issues. #li-hybrid How We'll Have Your Back
Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:
Time Away: 11 paid holidays, 20 paid time off days, and 8 hours of volunteer time off, yearly (paid time off is prorated based on start date) Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdfWho We Are:
Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.
Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
Base Pay Range: $85000 - $150000 USDAn individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer. Incentive Compensation: This position is eligible to participate in our annual incentive plan.