Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Description:

We are looking for an experienced Senior Specialist (f/m/d) to manage the transition of the Merchant Operations Department to increase efficiency in the operational processing.  As our Senior Specialist, your job will be to coordinate people and processes to ensure that the transition is delivered on time and produce the desired results. You will be the go-to person for everything involving all processes and workflows.

Which role will you play:

Coordinate internal resources and third parties/vendors for the flawless transitionEnsure that all related tasks are delivered on-time, within scope and within budgetDeveloping transition scopes and objectives, involving all relevant stakeholders and ensuring technical feasibilityEnsure resource availability and allocationDevelop a detailed project plan to track progressUse appropriate verification techniques to manage changes in schedule and costsMeasure performance using appropriate systems, tools and techniquesReport and escalate to management as neededManage the relationship with the client and all stakeholders

Who we are looking for this role:

The successful candidate must demonstrate high energy, commitment and drive. A true team orientation is a must.

You should have a background in business skills, management, budgeting and analysisYou should have management experience at least 3 YearsYou should be an excellent communicator and comfortable managing multiple tasks. you also need to be a team player and have a problem-solving aptitudeSolid technical background, with understanding or hands-on experience in the payment industryExcellent client-facing and internal communication skillsExcellent written and verbal communication skillsSolid organizational skills including attention to detail and multi-tasking skillsStrong working knowledge of Google SuiteGerman and English proficiency

Qualifications:

The successful candidate will have (and be able to demonstrate) the following competencies and characteristics:

Bachelor's Degree, ideally Master’s DegreeRelevant Experience or Degree in: Business Management or related fields4+ years Relevant Exp in the payment industry in a similar or equivalent position

What we offer:

Plenty of creative freedom and room for your ideas to make things happenDynamic company with an international focusA steep learning curveIndependent workAttractive remuneration, flexible working hours and 30 days' holiday per yearEmployee eventsSmall and motivated international teamClose dialogue with management at eye levelChoose between office location in the heart of Cologne or Frankfurt with good transport links

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.