The opportunity: The Health and Welfare Sr. Specialist provides support in the research, planning and execution of health and welfare, retiree and retirement programs. The Sr. Specialist provides consultative support to the Director Total Rewards and other department members regarding accounting, ERISA compliance, and administration of medical, dental, vision, disability, active and retiree life, sub-pay, long-term care, health savings accounts, flexible spending account programs, 401(k) and pension plans. The Sr. Specialist provides reporting, statistical analysis and visualizations that support strategic planning, tracking, and federal and state compliance The Sr. Specialist assists in ERISA compliance with all federal regulatory requirements relating to the administration of health and welfare programs including plan documents and amendments, audits, communication of legislative/legal changes, legally required reports and nondiscrimination testing. How you will impact WestRock: Program Administration and Analytics * Functions as a liaison between vendors and employees/retirees and advises employees/retirees on escalated issues related to eligibility, coverage, and plan design. Monitors for trends. * Provides analytical support in the research, development, planning and execution of health and welfare programs * Supports survey and benchmarking efforts * Coordinate with internal contacts such as HRIS and Payroll to ensure efficient issue resolution * Responsible for ensuring data integrity and data management to support the accuracy of the benefit plans for all employees * Maintain benefits content for intranet/portal site * Monitors outbound files to vendors, researches, resolves issues and responds to vendor with appropriate corrections * Monitors inbound vendor files. Works with vendors to correct any issues and updates records in PeopleSoft accordingly. * Review, assess data, identify data deficiencies and recommend solutions for remediation. * Identify and develop new analytics to support planning and scoping of audits, risk assessment, and control conclusions * Perform accurate and complete data extraction from data warehouse as well as nonstandard data sources to meet project requirements. * May be assigned to other projects and duties Compliance * Assists in compliance with all federal and state regulatory requirements relating to the administration of health and welfare plans and retiree medical programs including plan documents and amendments, communication of legislative/legal changes, legally required reports and nondiscrimination testing. * Provide support, data and guidance to internal and external plan auditors for benefit plans * Provide support, data, and guidance to actuaries for post-retirement benefits, sub-pay plan, and post-employment benefits Process Improvement The Sr. Specialist will develop, document and review policies, procedures and reporting related to the administration process to monitor consistent administration and process improvement What you need to succeed: * Bachelor\u2019s Degree or equivalent experience * 3 - 5 years prior work experience in the field of health and welfare benefits and retirement benefits required * Working knowledge of PeopleSoft Base Benefits and Benefits Administration modules including set up, table maintenance and troubleshooting/issue resolution experience * Working knowledge of benefits laws and requirements * Strong organizational abilities, the ability to work independently, maintain a balance of work priorities and complete assignments within established timeframes is required. Timeliness, attention to detail and accuracy is essential. * Ability to prioritize and handle multiple tasks in a demanding work environment * Ability to work independently and interact collaboratively as part of a team * Strong analytical skills and the ability to draw valid conclusions, formulate sound recommendations is required. * Strong oral and written communication skills including the ability to present information in a clear and concise manner to management, administrative staff and employees at all levels is required. * Microsoft Office knowledge including advanced Excel and Word skills * Ability to maintain confidentiality of customer information * Excellent customer service skills * CEBS course work a plus Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward. Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.