CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world’s leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit www.coopervision.com

Job Summary:

Accountable for the management and delivery of the solutions and services to a range of Key Customer Accounts, including internal communication and co-ordination with Global functions like Commercial, Distribution, Operations and Global Key Accounts, Global Supply Chain and Global Planning teams within CooperVision.  Responsible for leading and engaging cross-functional teams to address constraints and issues affecting service performance with a view to implementing improvements. Responsible for ensuring these changes, including new products, supersessions and discontinuations are implemented without disruption to service levels of the customer. Managing dedicated customer focused projects through inception to implementation. Organizing, leading, and closing with minimal impact and a customer-led outcome. Representing CooperVision while driving customer conversations, responsible for regular face-to-face customer reviews and providing the KPI’s, performance reporting and business analysis to the customer.