Overview This is a remote role that may be hired in several markets across the United States. We are looking for a highly skilled Senior Pega System Architect to lead the design, development, and implementation of Pega-based enterprise applications. This role requires deep expertise in Pega PRPC architecture, case management, and business process automation. As a senior technical leader, you will work closely with business stakeholders, solution architects, and development teams to architect scalable, high-performance Pega solutions that drive digital transformation. Responsibilities Design and develop scalable, secure, and high-performing Pega applications that align with enterprise architecture. Lead the creation of case management workflows, business rules, UI/UX configurations, and integration strategies. Define Pega architecture best practices, governance models, and security frameworks. Optimize Pega applications by leveraging AI, robotic process automation (RPA), decisioning, and predictive analytics. Ensure compliance with Pega Guardrails and performance best practices. Lead Pega PRPC development efforts, ensuring high-quality, maintainable, and reusable components. Develop integration strategies using REST/SOAP APIs, connectors, and external databases. Configure decision tables, declarative rules, data pages, activities, and flows within Pega. Ensure successful deployment, configuration, and testing of Pega applications in Dev, QA, and Production environments. Optimize application performance, database queries, and UI/UX design to enhance system efficiency. Support unit testing, system testing, and User Acceptance Testing (UAT) to ensure business requirements are met. Troubleshoot performance issues, security vulnerabilities, and application defects in Pega systems. Assist in post-deployment monitoring, issue resolution, and application enhancements. Provide ongoing technical support and optimization for Pega applications. Drive automation, digital transformation, and process improvement initiatives using Pega. Stay updated with Pega advancements, new features, and industry trends. Advocate for low-code development, AI-driven decisioning, and intelligent automation within the organization. Establish technical documentation, knowledge-sharing sessions, and governance standards for Pega development. Qualifications Bachelor's Degree and 4 years of experience in Software application development and maintenance OR High School Diploma or GED and 8 years of experience in Software application development and maintenance Preferred Education: Bachelor’s degree Preferred qualifications: 6+ years of experience in Pega PRPC development and architecture. Strong expertise in Pega Platform 8.x, including case management, integration, UI design, and performance optimization. Proficiency in data modeling, rules configuration, workflows, and decisioning in Pega. Experience with Pega integrations (REST/SOAP APIs, MQ, JMS, databases, and external systems). Knowledge of enterprise architecture patterns, microservices, and cloud-based Pega deployments (AWS, Azure, GCP). Hands-on experience with Agile/Scrum methodologies, DevOps tools, and CI/CD pipelines for Pega development. Strong problem-solving, analytical, and critical-thinking abilities. Excellent communication and collaboration skills to engage with stakeholders and development teams. Ability to mentor and lead junior Pega developers and system architects. Strong documentation, process mapping, and governance expertise. Ability to handle multiple projects in a fast-paced, dynamic environment. Pega Certified Senior System Architect (PCSSA) certification preferred Pega Certified Lead System Architect (PCLSA) is a plus. Experience in banking, insurance, healthcare, or financial services domains is preferred. Knowledge of AI-driven decisioning, Pega robotics, and process mining is an advantage. This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. If hired in North Carolina, the base pay for this position is generally between $86182 and $134,145. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits. #LI-JM1