Overview Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents. We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success. We believe: Every Experience Matters. Talent is Everywhere. All Belong Here. At Medallia, we hire the whole person. The Role and Team We are looking for motivated software engineers to join our global team. You will solve challenging technical problems, own your services end-to-end, and help take our Cloud platform to the next level. This isn't just an opportunity to join an amazing team, but also to have an impactful role in how we evolve our products. As a backend engineer on the Medallia Experience Orchestration team, you will design and build highly performant, scalable, and robust APIs and related backend components for our user facing applications. Responsibilities Ship great software that is scalable and robust and then keep it humming Identify gaps in knowledge, tools, and process and work with relevant stakeholders to address the gaps Incorporate best development practices and habits and help build tooling to enforce the same Demonstrate good judgment in selecting methods and techniques for obtaining solutions. Collaborate with senior internal and external personnel in own area of expertise. Qualifications Minimum Qualifications 5+ years of experience developing enterprise grade customer centric software using Java Strong focus on writing correct software with experience in writing tests Experience with building and maintaining APIs Agile process experience, ability to work in fast-paced and distributed teams Preferred Qualifications BS/MS in Computer Science, Engineering, or related field Expert knowledge of Java 8+ Experience with Spring 5 Experience with MongoDB or Cassandra Proficiency using Gradle for build and dependency management Experience working with observability platforms such as New Relic Experience with identifying performance issues and making the appropriate improvements Experience working with a large codebase At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at ApplicantAccessibility@medallia.com. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies. Applications will be accepted for 30 days from the date this role was posted or until the role has been filled. #LI-LR1