**About this role:** Wells Fargo is seeking a Senior Software Engineer in the Digital Technology and Innovation space. We are adding a new member to the Site Reliability Engineering team that looks over account openings for various LOBs including but not limited to Credit Cards, Deposits, Personal Lending, and Small Business cards. For this role, the team member will work with peers in the US and abroad to monitor traffic, create dashboards, use AI to look for patterns of irregular or malicious activity, help engineers find root cause of defects, analyze any customer impact, assist with regulatory / controls asks, and understand various account opening flows. **In this role, you will:** + Lead complex technology initiatives including those that are companywide with broad impact + Act as a key participant in developing standards and companywide best practices for engineering complex and large scale technology solutions for technology engineering disciplines + Design, code, test, debug, and document for projects and programs + Review and analyze complex, large-scale technology solutions for tactical and strategic business objectives, enterprise technological environment, and technical challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented technical factors + Make decisions in developing standard and companywide best practices for engineering and technology solutions requiring understanding of industry best practices and new technologies, influencing and leading technology team to meet deliverables and drive new initiatives + Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and achieve goals + Lead projects, teams, or serve as a peer mentor + Identifying opportunities to adopt to new technologies while improving the efficiency by removing toil and continues to drive efficiency & optimization. + Proactive monitoring of app performance through App dashboards, App dynamics & Dynatrace etc. + Represent Platform engineering teams during production outages and collaborate with engineering teams to resolve production outages. Collaborate with stake holders across engineering function to own/derive RCA & work towards permanent resolution. + Plan, support, execute and comply with governance programs/processes in support of a strong control environment in your functional area. Leverage process documentation to improve operational controls and identify and remediate process deficiencies. + Proactively identify, communicate, mitigate and escalate risk originating from non-compliance of processes, operational errors, and data integrity issues in all applicable processes. + Responsible for working with Engineering teams to maintain the SLAs & SLOs. Constantly looking out for opportunities to improve platform metrics & communicate the same to stakeholders. **Required Qualifications, US:** + 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education + 4+ years of App Performance monitoring experience with Splunk + 4+ years of Relational database experience + 4+ years of SQL experience + 4+ years of Microservices, SOAP, REST experience + 2+ years’ experience with PCF, GCP, AWS, or Azure **Desired Qualifications:** + 2+ years FinTech experience + Cloud certification(s) + Strong & relevant experience in supporting Web/API platforms built using Java/JavaScript Stack (Spring/Spring boot, JavaScript -Angular/React) + Proficiency in dealing with Legacy infrastructure along with cloud infrastructure (on prem & 3rd party) such as PCF or Azure. + Working knowledge of APM tools such as ELK, Grafana, Prometheus etc. + Working knowledge of Unix, Linux, DG queries, Postman **Job Expectations:** + Wells Fargo will only consider candidates who are presently authorized to work for any employer in the United States and who **do not** require work visa sponsorship from Wells Fargo now or in the future in order to retain their authorization to work in the United States. + This position offers a hybrid work schedule (3 days in offce/2 days remote) + Willing to come into the office (approved locations) as and when needed by the team + Relocation assistance is not available for this position **Locations:** + 333 Market Street, San Francisco, CA + 794 Davis St., San Leandro, CA + 1525 W W T Harris Blvd., Charlotte, NC **Pay Range:** For CA locations only -100,800.00 - 179,200.00 USD Annual **Benefits:** + Information about Wells Fargo's US employee benefits (http://www.wellsfargo.com/about/careers/benefits/) + Information about Wells Fargo's International employee benefits **Posting End Date:** 04 Apr 2025 ***** _Job posting may come down early due to volume of applicants_ **Pay Range** Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $84,000.00 - $179,200.00 **Benefits** Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees. + Health benefits + 401(k) Plan + Paid time off + Disability benefits + Life insurance, critical illness insurance, and accident insurance + Parental leave + Critical caregiving leave + Discounts and savings + Commuter benefits + Tuition reimbursement + Scholarships for dependent children + Adoption reimbursement **Posting End Date:** 24 Apr 2025 ***** **_Job posting may come down early due to volume of applicants._** **We Value Diversity** At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-412844