Your role

Dialpad is currently seeking a skilled Senior Software Engineer with expertise in building Integrations Products. Based in Bangalore, our Integrations team specializes in developing a robust layer of integrations that seamlessly connect Dialpad's core features with external SaaS offerings, including CRM, Ticketing systems, and Workforce Management platforms, among others. Our end-to-end products deliver intelligent workflow integrations with various business applications such as Salesforce, Slack, ServiceNow, Okta, and more. Our teams are highly collaborative and comprise of cross-disciplinary professionals, including Product Managers, Designers, QA specialists, as well as Engineers specializing in Data Engineering, Data Science, and Telephony.

Every engineer on our global Engineering team is allowed to take ownership of the product features where they’re able to see immediate results. Combining communication capabilities and artificial intelligence with world-class cloud computing, the things you’ll create at Dialpad will shape the future of work—enabling companies to work from anywhere and making business communication more human.

What you’ll do

Develop and maintain Dialpad’s Integration applications using modern technologies. Collaborate with designers, product managers, and other engineers to deliver high-quality products. Write clean, modular, and maintainable code using best practices along with unit tests. Participate in code reviews to ensure code quality, maintainability, and scalability. Ensure that features are shipped on time and with the highest quality. Take up on-call activities to support and resolve the issues coming from the QA and the Customers. Be responsible for deploying the new releases on a weekly release cadence. Collaborate with cross-functional teams to build and use common components and practices across Dialpad products. Mentor junior engineers and help them grow their skills and expertise.

Skills you’ll bring

5-8 years of experience in Full-stack software engineering. Strong experience with Python, APIs, Vue/React, HTML, CSS, JavaScript, TypeScript, GraphQL, GCP or other cloud infrastructures etc Strong experience Integrating with SaaS platforms using API’s Strong understanding of Authentication between SaaS platforms.  Experience with building reusable and modular components both frontend and backend. Strong debugging and troubleshooting skills. Strong communication and collaboration skills. Our Tech Stack: Python backend on Google App Engine / Google Cloud Platform, Vue.js/vuex frontend running natively in Electron, numerous integrations with third-party services.

Dialpad benefits and perks

Professional development

Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.