The Senior Site Reliability will be a key technologist who will help grow our systems into best-in-class for stability, observability and enterprise scale.  This role is responsible for the availability and reliability of critical platform services and applications, ensuring they meet the requirements of internal and external users.  They collaborate with technology and business leaders to understand and define the service levels needed for our solutions.  They ensure the appropriate metrics for successfully meeting SLA's are defined, measured and met and continually evolve to adapt to the changing needs of the business.

This role is for an experienced engineer who has a mind for stability, an understanding of SRE best practices, and ideas about what could be improved. They accomplish this by working with development and DevOps teams to drive observability features into our solutions and by implementing and using observability tools to ensure SLAs and supporting metrics are monitored and met. The person will work across engineering and DevOps teams to ensure our platforms are ready for scale and engineered for resiliency and will provide feedback loops to developers and DevOps teams for continual improvement and evolution of non-functional requirements.
 
Strong technology problem solving skills are needed to diagnose and troubleshoot production issues across our technology stack, quickly getting to root cause to resolve issues and providing feedback to other engineering teams for improvement. Ensuring HIPAA, SOX, and PCI controls are implemented, evolved, and followed will help ensure we meet the compliance requirements of our key client partners.
 
About Walgreens
Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients’ care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions.